With an expertise in Telecom, Hospitality, Healthcare, BFSI, Entertainment, Automobile, BPO, etc., Cerebrate Solutions has an edge over others based on a collective experience of over 40 years and is built on processes to deliver results.
Cerebrate Solutions comprises of a vast group of analysts, business developers, creative individuals, process engineers, PR analysts, MBAs & research analysts that work towards taking brands to the next level. The bottom-line is we understand the sentiments of our clients, and their clients. We don’t simply believe in sentiment analysis or acknowledgement of a complaint as we realize there is more to each conversation. WE LISTEN TO THAT.
At Cerebrate Solutions, we believe in listening to every conversation in detail to gain insights that help brands in making right and effective decisions, prevent crisis, and improve products/services that ultimately help brands in maintaining a favorable online presence, build better brand visibility and increase sales.
Equipped with the most updated tools on digital media, our analysts indulge in extensive online coverage, TAT based processes and qualitative inferences. We stress on meeting SLAs, customized responses, qualitative analysis and converting detractors into happy customers.