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Hinduja Global Solutions



Additional Details

CorporateAbove 1000 EmployeesBanking / Financial Services / Insurance

Navi Mumbai

AboutHinduja Global Solutions


A global leader in business process management (BPM) and optimizing the customer experience lifecycle...

HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics, and digital with domain expertise focusing on back-office processing, contact centers, and HRO solutions to deliver transformational impact to clients.

Mission, Vision, and Values

We Help You Deliver

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At Our Core

Our employees, our clients, and their customers are at the heart of everything we do.
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Our Vision

To be a globally preferred business process transformation partner for our clients, creating value in their business through innovative outsourcing solutions.
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Our Mission

Make our clients more competitive.

Our Values

We Help You Deliver

Global Mindset

We think globally, respect cultural diversity, and provide equal opportunities for all employees.


We believe in continuous improvement through innovation, process enhancement, and teamwork.

Sustained Growth

We are driven to grow our businesses rapidly and profitably to create value for all our stakeholders.

Pride in Execution

We deliver consistently superior business results by excelling in what we do for our clients.


Integrity is the cornerstone of all our dealings, be it with our employees, customers, suppliers, government, or the communities we serve.

Customer Focus

Our customer is at the centre of all we do.


We encourage employees to take ownership of their actions, be proud of their achievements, celebrate successes.

Why you should work withHinduja Global Solutions

Consumer Engagement

Customers want the right answer, fast. HGS seamlessly engages them to drive revenue, balance costs, and deliver the best possible experience, while optimizing customer satisfaction and retention.
Process Optimization

Process Optimization

Our suite of industry-focused solutions delivers an optimized experience in today's digital world. HGS seamlessly supports your business behind-the-scenes to stay competitive and continuously improve outcomes.
Digital Transformation

Digital Innovation

HGS expands customer engagement channels, using analytics for actionable insights, designing customer pathways. Discover how our technology can take you to the next level and make your business more competitive.

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