Business Development Executive
As the public face of the company the Business Development Associate is responsible for dealing with any and all customer questions about the products and services the company offers. Business Development Executive is expected to be continuously updating their knowledge of the company products, services, and policies.
Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.
Business Development Associate Responsibilities:
Outstanding customer service. Customer Relationship Management.
Achieving established goals. Superior product knowledge.
Introducing promotions and opportunities to customers.
Cross-selling products to increase purchase amounts.
Business Development Associate Requirements:
Excellent communication skills is a must the candidate should be fluent in English.
A professional appearance.
Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
The ability to read, write, and perform basic math.