Master Mind Consultancy Logo

2 Openings

Posted 5 months, 4 weeks Back


1.20Lac  - 1.60Lac  PM


2 yrsto6 yrs experience| Resume Required


Goregaon, Mumbai

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Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

5 days

Job Requirements


Below 10th allowed

Master of Science (M.Sc.)/ Master of Technology (M.Tech.) preferred


2 yrs to 6 yrs of experience as IT Support - Hardware mandatoryCompulsory

Experience in Banking / Financial Services / Insurance or Information Technology and Services preferred


18 - 30 yrs


Female mandatoryCompulsory


Excellent English skills - Ability to Speak

Job Description

Primary Responsibilities:

  • Handle production management services including end user support, systems monitoring, incident management, problem management, plant management and event management.
  • Build extensive business and application knowledge required for supporting client facing applications.
  • Diagnose and resolve application issues to ensure optimal performance and usability.
  • Develop automation to reduce toil, improve efficiency and eliminate customer impact.
  • Provide root cause analysis with recommendations for improvements.
  • Interface with Developers to drive application fixes with right business justification.
  • Configure application monitors using industry standard monitoring tools, as well as developing customized monitoring solutions.

Required Skills:

  •  Bachelor Degree in Computer Science or related field
  •  Should have prior experience in Production Support environment
  • Strong technical background in databases, such as Oracle, Sybase and DB2 including SQL de- bugging and to some extent performance tuning
  • Strong experience of Unix/Linux environment
  • Comfortable with scripting skills:  Shell/ Perl (Primary) or Python (Secondary)
  • Understanding of schedulers (Autosys, Control M etc.).
  • Strong verbal and written skills required to interact with global teams and customers
  • Strong problem solving skills, analytical skills and an ability to learn rapidly on-the-job
  • Good organization and coordination skills for handling Incident/Issues effectively

Good to Have :

  • Experience in financial service/products, investment banking.
  • Experience in Advanced Monitoring/Alerting Tools (Splunk, AppDynamics, Elastic Search etc.)
  • Have knowledge on development tools like GIT, Jenkins etc.
  • Agile/DevOps Skills

Company Details

Application Production Support

at  Master Mind Consultancy(Posted by master mind consultancy)


1.20Lac  - 1.60Lac  PM


Goregaon, Mumbai


2 yrsto6 yrs experience

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