Area Head - Housing Loans (Pimpri Chinchwad)

Roles and Responsibilities:

• To identify, recruit ,train and manage a team of RMs in assigned Geography
• Handle customer queries/escalations of existing and new mortgage customers 
• Maintain a healthy sourcing mix by facilitating the assigned store fronts mobilize business/ through marketing campaigns in assigned geography/and referral agents
• Recruitment and onboarding of outsourced referral agents
• Develop and maintain builder relationships
• Ensure consistent topline growth in terms of disbursements as per assigned profitability metrics
• Ensure quality of portfolio is maintained by sensitizing the team members and customers on timely repayment of EMIs
• Maintain Manpower and branch/storefront productivity as per assigned targets
• Formulate and review the activity calendar of RMs on weekly basis
• Monitor and track the competitors and share market best practices