Assistant Collection Manager - Two Wheeler Finance
at chaplot investmentsAssistant Collection Manager - Two Wheeler Finance
Premium
1 Opening
Posted 2 months, 1 week Back
Salary
INR2.50Lac 2.50Lac - 4.50Lac CTCCTC
Salary
INR2.50Lac 2.50Lac - 4.50Lac CTCCTC
Experience
1 yrto6 yrs experience| Resume Required
Experience
1 yrto6 yrs experience| Resume Required
Location
Mulund, Mumbai
Location
Mulund, Mumbai
Company Typically replies in 4 d
Additional Details
Job Type
Full Time
Shift Timings
10:00 AM - 7:00 PM(day shift)
Working Days
6 days|Off Days:Sunday
Job Benefits
Yes
Job Requirements
Education
Graduation degree mandatoryCompulsory
Experience
1 yr to 6 yrs of experience as Debt Recovery Agent in Banking / Financial Services / Insurance mandatoryCompulsory
Should have Collection Experience of Banking Products
Must have Team Handling Experience
Age
25 - 35 yrsCompulsory
Gender
Female mandatoryCompulsory
Communication
Good English skills - Ability to SpeakCompulsory
Documents
Aadhar CardCompulsory
Pan CardCompulsory
Marksheets and DegreeCompulsory
Joining and Relieving LettersCompulsory
Salary slipsCompulsory
Others
Expected SalaryCompulsory
Notice PeriodCompulsory
Job Description
*Receivables Management: Manage and deliver monthly performance in terms of resolution, roll backs, recovery rates/ values as per the target set for the assigned portfolio.Achieve targets related to principal charges collections. Ensure agency (includes third party vendors & company’s collection executives) resources are optimally used wrt the number of visits, contacts, PTP conversion ratio etc. Review calls and field follow-up on the portfolio towards achievement of set target. Ensure that calls and field visits related trails are regularly recorded in system; special diligence is req. in the same for special cases i.e. skip, deceased, third party usage etc.Regular visitations to yard and reporting the discrepancies / compliant items.
*Process Management
All the Company’s processes to be adhered to in totality
Ensuring timely allocation.
Ensure 100% usage & updation of collection system
Code of conduct to be followed by the agencies across aspects of field visit and tele calling.
Monitor performance of agencies and address performance deficiencies.
Highlight discrepancy in customer data & checks – addresses, contacts, work profile etc. concerning field investigation agencies, ops, sales, credit team affecting collection perf.
Yard Management: Ensure set targets for the inventory movement in yard & sale process are met.
To ensure smooth functioning of day to day process, the position is critical to have close
interaction with:
Sales (Sales Manager): Co-ordinating with sales for feedback and resolutions on frauds. Sharing data regarding negative profiles and areas basis portfolio trends
Local Operations/CPU: Co-ordinating for regular PDC/ACH presentation. For retrieval of relevant documents for skip tracing and fraud cases. For process and compliance related items
Collection Agencies : For delivery of numbers and compliance to process and regulatory requirement.
Company Details
Chaplot Investments Private Limited is a NBFC, catering to the two-wheeler loans market. With technology and analytics at the heart of execution, Chaplot Investments aims to be a major market player in near future. In long run it envisions itself as a multidimensional finance company which stands out for its contribution to economy while excelling in customer service and ethical business conduct.
Assistant Collection Manager - Two Wheeler Finance
atChaplot Investments
2.50Lac - 4.50Lac CTC
Mulund, Mumbai
1 yrto6 yrs experience
Company Typically replies in 4 d