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Assistant Collection Manager - Two Wheeler Finance

at  chaplot investments

Assistant Collection Manager - Two Wheeler Finance

at  chaplot investments


1 Opening

Posted 2 months, 1 week Back


2.50Lac  - 4.50Lac  CTC


1 yrto6 yrs experience| Resume Required


Mulund, Mumbai

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Additional Details

Job Type

Full Time

Shift Timings

10:00 AM - 7:00 PM(day shift)

Working Days

6 days|Off Days:Sunday

Job Benefits

Additional Incentives

Job Requirements


Graduation degree mandatoryCompulsory


1 yr to 6 yrs of experience as Debt Recovery Agent in Banking / Financial Services / Insurance mandatoryCompulsory

Should have Collection Experience of Banking Products

Must have Team Handling Experience


25 - 35 yrsCompulsory


Female mandatoryCompulsory


Good English skills - Ability to SpeakCompulsory


Aadhar CardCompulsory

Pan CardCompulsory

Marksheets and DegreeCompulsory

Joining and Relieving LettersCompulsory

Salary slipsCompulsory


Expected SalaryCompulsory

Notice PeriodCompulsory

Job Description

*Receivables Management:                                                                                                                                                                        Manage and deliver monthly performance in terms of resolution, roll backs, recovery rates/ values as per the target set for the assigned portfolio.Achieve targets related to principal charges collections.                                                                                        Ensure agency (includes third party vendors & company’s collection executives) resources are optimally used wrt the number of visits, contacts, PTP conversion ratio etc. Review calls and field follow-up on the portfolio towards achievement of set target.                          Ensure that calls and field visits related trails are regularly recorded in system; special diligence is req. in the same for special cases i.e. skip, deceased, third party usage etc.Regular visitations to yard and reporting the discrepancies / compliant items.

*Process Management

All the Company’s processes to be adhered to in totality

Ensuring timely allocation.

All vendor bills are processed within 30 days of work.
Ensure 100% usage & updation of collection system

*Vendor Management
Management of field/ referral vendors
Code of conduct to be followed by the agencies across aspects of field visit and tele calling.
Monitor performance of agencies and address performance deficiencies.
Highlight discrepancy in customer data & checks – addresses, contacts, work profile etc. concerning field investigation                         agencies, ops, sales, credit team affecting collection perf.
Yard Management: Ensure set targets for the inventory movement in yard & sale process are met.

*Description of the Relationships and Roles:
To ensure smooth functioning of day to day process, the position is critical to have close
interaction with:
Sales (Sales Manager): Co-ordinating with sales for feedback and resolutions on frauds. Sharing data regarding negative profiles and areas basis portfolio trends
Local Operations/CPU: Co-ordinating for regular PDC/ACH presentation. For retrieval of relevant documents for skip tracing and fraud cases. For process and compliance related items
Collection Agencies : For delivery of numbers and compliance to process and regulatory requirement.

Company Details

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Chaplot Investments

Corporate|Banking / Financial Services / Insurance

Chaplot Investments Private Limited is a NBFC, catering to the two-wheeler loans market. With technology and analytics at the heart of execution, Chaplot Investments aims to be a major market player in near future. In long run it envisions itself as a multidimensional finance company which stands out for its contribution to economy while excelling in customer service and ethical business conduct.

Assistant Collection Manager - Two Wheeler Finance

atChaplot Investments


2.50Lac  - 4.50Lac  CTC


Mulund, Mumbai


1 yrto6 yrs experience

Company Typically replies in 4 d

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