Assistant Customer Service Freshers

A-One Admistration
Mumbai - Mumbra, Thane East
... +1 others
15,200 - 25,250
/ monthly
Requirements
0 - to 2 years experience
less than 10th
18 - 35 years
No gender preference
Shift timings
Working days
5 days/week
Morning Shift
9:30am - 5:30pm

Job description

Answer calls with customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

 Follow up to ensure that appropriate actions were taken on customer requests.

 Refer unresolved customer grievances or special requests to designated departments for further investigations.

Good Salesmanship to induce purchase from Customers and Upsell.Attend customer’s calls and assist them in resolving issues regarding the product/service

Additional Requirements
Language
Hindi,
English
Experience
Customer Care
Job Type
Full Time
Skills
Computers knowledge
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Posted on 11 June 2020
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Customer Care in A-One Admistration