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Posted 2 weeks Back

SalarySalary

12,000 - 18,000 PM

ExperienceExperience

6 monthsto1 yr experience| Resume Required

LocationLocation

Shivajinagar, Pune

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Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

6:00 AM - 3:00 PM(day shift)

Working Days

6 days

Job Requirements

Education

Below 10th allowed

Experience

6 months to 1 yr of experience as Customer Care in Agriculture / Dairy or FMCG / F&B preferred

Age

18 - 40 yrs

Communication

Good English skills - Ability to Speak, Read & Write

Functional Hindi skills - Ability to Speak

Functional Marathi skills - Ability to Speak

Job Description

·        Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion

·        Document all inquires, requests, resolutions, and follow-up tasks

·        Escalate inquires and requests as necessary to the appropriate department or person following outlined guidelines

·        Display a courteous and empathetic attitude to all customers

·        Perform research to answer customer inquiries and requests

·        Grow existing customer accounts through exceptional customer service and effective sales techniques

·        Meet quantitative performance metrics as outlined

·        Keep customer accounts current by updating databases during calls

Company Details

Only for serious people who're a little evolved and have the capability to think big.
If you're just joining us to get a fat salary, please avoid. You're better off joining big MNCs.

Now why should you join ?
Smart Investment

If you think The Organic Carbon is growing fast, you don't know anything. We're gonna change the future.
Also we don't care if you're from IIM or a college drop-out or what's your percentage, We are just looking for people who can share our passion for our work

Please send your resumes to know about your work experience/internship, if interested.

PS: We are a Digital Food based startup and are growing exponentially, anyone joining the team now has huge huge growth opportunity.

Thank you

Assistant Manager Customer Service

at  The Organic Carbon Pvt Ltd(Posted by the organic carbon pvt ltd)

Salary

12,000 - 18,000 PM

Location

Shivajinagar, Pune

Experience

6 monthsto1 yr experience

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