Job Description (Sales) Candidates should have overall Experience of at least 1 year in Outbound sales.
Exceptional Listening and Analytical Skills.
Should be a good Team Player, Should have Experience and Excellent Knowledge in working on CRM, dialler, Microsoft Excel, Word & PowerPoint Should be a Quick Learner.
Should have Good Communication Skills Both Written & Oral.
Should be able to adapt and adjust to different and challenging working conditions.
Has An Understanding Of The Customer Support Work Environment
Informs Customers By Explaining Procedures; Answering Questions; Providing Information.
Describe Products And Services
Respond To Questions
Identify And Overcome Objections
Manage And Resolve Customer Complaints
Document All Call Information According To Standard Operating Procedures
Employees Must Be Willing To Work At The Times Required By Call Centre Managers.a
Shifts
Females - Day shifts (9:00 am to 6 :00 pm max)
Males - Rotational shifts ( Round the clock), No graveyard shifts.