Kent Technology Private Limited Logo

20 Openings

Posted 1 month, 1 week Back

SalarySalary

10,000 - 15,000 PM

ExperienceExperience

Freshers can Apply2 yrs experience

LocationLocation

Kalwa, Thane

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Additional Details

Job Type

Full Time

Shift Timings

3:00 PM - 12:00 AM(day shift)

11:00 AM - 8:00 PM(day shift)

6:30 AM - 3:30 AM(day shift)

Working Days

6 days

(Rotational off)

Job Requirements

Education

Below 10th allowed

Experience

0 to 2 yrs of experience as Back Office Executive in Other preferred

Age

Above 18 yrs

Communication

Fluent English skills - Ability to Speak, Read & Write

Job Description

CUSTOMER SERVICE EMAIL PROCESS

A creative customer support representative who understand how to reply on the major social media platform for Queries / Feedback / Complaint OTT digital content.

Their job is to ensure that their client content can relevant  enough to create interested for consumer, plus any of their question and possible convert them into a customer.

Email Customer Support Representatives have a number of skill including.

1. Excellent overall writing skills in a number of different styles and tones .  

2. Impeccable spelling and grammar 

3. A deep understanding of consumers and what motivates them online 

4. Great research organisational and learning skills 

5. High comprehensive of software like Microsoft word and google docs 

6. Familiarity with keyword placement and other SEO practices

7. Some experience with online marketing and lead generation

8. An understanding formatting articles on the web 

9. Additionally, content writers are passionate for learners since they write about the variety of topics and          types of business. their ability to take complex information and turn it easy-to-understand copy is essential aspect of any project.

Fresher with young/vibrant/chirpy thoughts are most welcome. 

 

   

Company Details



We are Kent Technology, a young, vibrant and promising company that combines the best of entrepreneurial drive and vigor providing BPO, KPO, RPO and Contact Center management solutions across the globe.

Since 15th June 2004, our thirteen year old company has accomplished a significant position in the outsourcing industry with the objective to excel our customer’s expectations with a first class and effectual service’.

Over the years, Kent Technology has grown its operation from a business start-up into one of the most promising and successful outsourcing service providers in India. The enterprising drive and the realization of opportunity within India became the two most important factors towards the inception of the company.

It was not a company that was created but a whole new enterprise, a potentially new industry that had no history and no business model to follow. All it had was sound leadership, a focused vision and an undying passion.



Back Office Executive

at  Kent Technology Private Limited(Posted by kent technology private limited)

This Job is closed.

Salary

10,000 - 15,000 PM

Location

Kalwa, Thane

Experience

Freshers can Apply2 yrs experience

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