Back Office / Operation / Customer Support

at  Planet Technology(Posted by planet technology)

Saurav sharma 7O6S73I264




We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem.







Responsibilities and Duties





Answer calls/Email/Chat professionally to provide information about products and services, take/cancel orders, or obtain details of complaints.



Follow up to ensure that appropriate actions were taken on customers' requests.



Refer unresolved customer grievances or special requests to designated departments for further investigation.



Qualifications and Skills



Should have very good Analytical skills He or she should be very good with numbers. Should have very good interpersonal skills with decent verbal and written communication skills.




Mankirat Singh 96436212OO