DESCRIPTION :
Operations staff provide support to the client-facing departments within the company, such as the corporate finance department. Operations ensure that the business generated by such departments is efficiently administered.
RESPONSIBILITIES :
- supervising a team of clerks
- liaising with clients and other bank divisions
- collating and analysing systems information
- troubleshooting problems
- pinpointing ways of improving and developing systems
- ratifying data flows and ensuring accuracy (operations control)
- helping to maximise efficiency and bank profitability