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Banking Voice Process - Female Freshers

at  GMP Technologies(Posted by gmp technologies)

Banking Voice Process - Female Freshers

at  GMP Technologies(Posted by gmp technologies)

Job has stopped accepting applications

SalarySalary

1Lac  - 1.50Lac  CTC

ExperienceExperience

Freshers can Apply

LocationLocation

Perungudi, ChennaiTaramani, Chennai+1 more

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This Job is closed.

Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

6 days

(Sunday Fixed off)

Job Requirements

Education

Graduation degree preferred

Bachelor of Arts (B.A.) in Electronics, Management, Civil, Bio-Chemistry/Bio-Technology, Computers, General, Other Specialization, Commerce, Engineering, Arts&Humanities, English, Other Management or Arts preferred

Experience

Freshers as Customer Care in BPO / ITES preferred

Age

18 - 27 yrsCompulsory

Gender

Female mandatoryCompulsory

Communication

Good Tamil skills - Ability to SpeakCompulsory

Documents

Joining and Relieving Letters

Marksheets and Degree

Photos

Voter ID

Pan Card

Aadhar Card

Others

Candidates should join immediatelyCompulsory

Job Description

1.     The candidates should be able to speak over phone to customer.

2.     Serve as the human voice and personality behind the brand providing quality client service with each and every client interaction

3.     Effectively break down information and identify opportunities to gain customer trust

4.     The candidates should be able to convert calls into business.

5.     The candidates should have the ability to efficiently learn process knowledge.

6.     Document the outcome of the call and analysis as per the requirement being trained on.

7.     Taking action based on the call outcome/analysis as per instructions provided

8.     Adhering and achieving to ramp up targets.

9.     Candidate should have language (Tamil, English) speaking skills.

10.  The candidates should be able to work with a Team.

11.  The candidates have to report to appropriate Team Leaders

12.  They should be able to respond to customer inquiries / Resolving customer queries relating to product

13.  Training will be given to the selected candidates*.

Company Details

Greetings from GMP Technologies,

     GMP Technologies is a leading provider of ITES/BPO solutions for businesses ranging from Insurance to Software development agencies. The company provides quality business process services to clients in field.

Banking Voice Process - Female Freshers

at  GMP Technologies(Posted by gmp technologies)

This Job is closed.

Salary

1Lac  - 1.50Lac  CTC

Location

Perungudi, Chennai

Taramani, Chennai+1 more

Experience

Freshers can Apply

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