Banking Voice Process - Female Freshers
at GMP Technologies(Posted by gmp technologies)Banking Voice Process - Female Freshers
at GMP Technologies(Posted by gmp technologies)
Job has stopped accepting applications
Salary
INR1Lac 1Lac - 1.50Lac CTCCTC
Salary
INR1Lac 1Lac - 1.50Lac CTCCTC
Experience
Freshers can Apply
Experience
Freshers can Apply
Location
Perungudi, ChennaiTaramani, Chennai+1 more
Location
Perungudi, ChennaiTaramani, Chennai+1 more
This Job is closed.
Additional Details
Job Type
Full Time
Shift Timings
9:30 AM - 6:30 PM(day shift)
Working Days
6 days
(Sunday Fixed off)
Job Requirements
Education
Graduation degree preferred
Bachelor of Arts (B.A.) in Electronics, Management, Civil, Bio-Chemistry/Bio-Technology, Computers, General, Other Specialization, Commerce, Engineering, Arts&Humanities, English, Other Management or Arts preferred
Experience
Freshers as Customer Care in BPO / ITES preferred
Age
18 - 27 yrsCompulsory
Gender
Female mandatoryCompulsory
Communication
Good Tamil skills - Ability to SpeakCompulsory
Documents
Joining and Relieving Letters
Marksheets and Degree
Photos
Voter ID
Pan Card
Aadhar Card
Skills
Others
Candidates should join immediatelyCompulsory
Job Description
1. The candidates should be able to speak over phone to customer.
2. Serve as the human voice and personality behind the brand providing quality client service with each and every client interaction
3. Effectively break down information and identify opportunities to gain customer trust
4. The candidates should be able to convert calls into business.
5. The candidates should have the ability to efficiently learn process knowledge.
6. Document the outcome of the call and analysis as per the requirement being trained on.
7. Taking action based on the call outcome/analysis as per instructions provided
8. Adhering and achieving to ramp up targets.
9. Candidate should have language (Tamil, English) speaking skills.
10. The candidates should be able to work with a Team.
11. The candidates have to report to appropriate Team Leaders
12. They should be able to respond to customer inquiries / Resolving customer queries relating to product
13. Training will be given to the selected candidates*.
Company Details
Greetings from GMP Technologies,
GMP Technologies is a leading provider of ITES/BPO solutions for businesses ranging from Insurance to Software development agencies. The company provides quality business process services to clients in field.
Banking Voice Process - Female Freshers
at GMP Technologies(Posted by gmp technologies)
This Job is closed.
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