Blended Process Executive

savantis
Chennai - New Perungalathur
2,50,000 - 4,00,000
/ monthly
Requirements
6 months - 3 years experience
Graduate
Above 18 years
No gender preference
Shift timings
Working days
5 days/week

Job description

Dear All,


Desired Candidate profile

  • Any Fresher graduate or experienced with minimum of 6 months tenure from an English speaking contact center handling Information Technology products or services or mobile security.
  • Other industry experience could be considered if the Candidate is a stable with excellent industry knowledge and proven tech skills.
  • Expert knowledge in Security solutions and OS on Mobile phones
  • Owns and regularly uses a computer.
  • Great Interpersonal skills as they will regularly be in contact with colleagues and/or customers.
  • Must also be knowledgeable in Windows and Android, use and navigation.
  • Good communication with excellent telephone mannerism (only B2L cadre).

Product & Process 

  • Shift Timings and off- 5 day schedule with rotational shift and off.
  • Compensation -Fresher package is 2.15 lpa and tenured max can be of 3.50 lpa

Selection process:

Step 1 -   HR Interview (Soft skill and Tech expertise)

Step 2 -   GLA Voice assessment for voice profiles (B2L is the threshold)

Step-3 -   SD Round

Additional Requirements
Language
English
Experience
Customer Care,
BPO / ITES
Job Type
Full Time
Skills
Computer Awareness
Quantitative Aptitude
Confidence
Dedication
Local Awareness
MS Word
Personal Grooming
Customer Retention
Documents
Passport
Pan Card
Cheque Book / Pass Book
Aadhar Card
2-Wheeler Driving License
Salary slips
TR Driving License
Joining and Relieving Letters
Photos
Voter ID
Electricity Bill
Marksheets and Degree
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Posted on 11 Mar 2020
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