Greetings from Idea Info Solutions,
We Have Excellent Openings in MNCs International BPO .
Obtain client information by answering telephone calls;
Determines eligibility by comparing client information to requirements.
Establishes policies by entering client information; confirming pricing.
Giving the right resolution for the called made reason
Education : 10th pass, 10+2 , and Graduates with experience
· Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
· Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
· Update customer information in the customer service database during and after each call
- Incentives basis successful sales