Job Summary
We are seeking a motivated, positive Business Analyst to join our growing team. In this position, you will drive sales by assisting customers with their buying experience. We are looking for a go-getter with an aptitude for persuasive communication and a drive to succeed. We are seeking a candidate who is persuasive, energetic, and ready to go the extra mile to ensure customer satisfaction.
Responsibilities and Duties
- Assess customer needs and wants; answer customer questions and concerns
- Build relationships with customers, especially regular customers
- Follow opening and closing procedures thoroughly
- Guiding the customers about the services by providing enough information and advice
- Build networks and spheres of influence in order to grow prospect lists
- Negotiate and close deals; handle complaints or objections
- Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
Required Experience, Skills and Qualifications
- Time-Oriented
- Great Written and Verbal Communication Skills
- Product Knowledge
- Problem Solving
- Critical Thinking
- Professionalism
- Team Player
- Basic math skills