10Lac  - 12Lac  CTC


7 yrs experience| Resume Required


Mayur Vihar Phase 1, Delhi

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Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

5 days|Off Days:Saturday,Sunday

(2nd & 4th Sat Week Off)

Job Requirements


Graduation degree mandatoryCompulsory


Minimum 7 yrs of experience mandatoryCompulsory

Must have Business Analyst-IT experience from General InsuranceCompulsory

Coordinator between IT Team & General Insurance Operations.Compulsory

Have worked as per Technology aspect & Operations aspects for GI. Candidate must have worked with GI Operations TeamCompulsory


22 - 32 yrsCompulsory


Excellent English skills - Ability to SpeakCompulsory

Job Description

Deploying various methodologies to analyze various business processes, recommending modifications to minimize escalations, reduce rejection, realize operational efficiencies, control variability & costs

º  Requirement Gathering through meetings with users, analyzing their Business Requirement documents (BRD) and prepare Functional  Requirement Document (FRD)

º  Sanity testing of the deliveries being made, ensuring quality and timely delivery.

º  Managing customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms with minimum TAT.

º  Setting out quality standards for various operational areas, ensuring a high-quality customer experience while adhering to the SLAs and work processes.

º  Strong believer of data analysis to do RCA and usage of Technology / Process to enhance customer experience.

º  Performing and managing day to day branch operations activities such as data entry, QC, Banking, Recon, MIS Publishing, Endorsements, and Cancellations etc.

º  Provide resolutions to the various queries related to Process, Underwriting& Guidelines of branches and give approvals in system related to various exceptional requests.

º  Preparing & presenting various weekly/monthly MIS reports pertaining to process and productivity

Company Details

Company Logo

SMC Insurance Brokers Pvt Ltd(Posted by smc insurance brokers pvt ltd)

Corporate|Banking / Financial Services / Insurance|500-1000 Employees

Smc Insurance Brokers Private Limited is a Private incorporated on 20 March 1995. It is classified as Non-govt company and is registered at Registrar of Companies, Delhi. Its authorised share capital is Rs. 450,000,000 and its paid up capital is Rs. 414,000,000. It is involved in Insurance and pension funding, except compulsory social security.

Smc Insurance Brokers Private Limited's Annual General Meeting (AGM) was last held on 28 September 2018 and as per records from Ministry of Corporate Affairs (MCA), its balance sheet was last filed on 31 March 2018.

Directors of Smc Insurance Brokers Private Limited are Chandra Wadhwa, Rajendra Prasad Mahipal, Akanksha Gupta, Pravin Kumar Agarwal, Mahesh Chand Gupta, Ajay Garg, .

Smc Insurance Brokers Private Limited's Corporate Identification Number is (CIN) U66000DL1995PTC172311 and its registration number is 172311.Its Email address is and its registered address is 11/6B, Shanti Chambers Pusa Road, New Delhi-110005 Delhi New Delhi DL 110005 IN , - , .

Business Analyst - IT

at  SMC Insurance Brokers Pvt Ltd(Posted by smc insurance brokers pvt ltd)


10Lac  - 12Lac  CTC


Mayur Vihar Phase 1, Delhi


7 yrs experience

Company Typically replies in 10 d

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