Business Development Executive/ Seller Escalation

at  e-commerce company

Salary

INR3Lac 3Lac  - 6.50Lac  CTCCTC

Experience

1 yr experience| Resume Required

Location

Koramangala, Bengaluru

Business Development Executive/ Seller EscalationFULL_TIME

E-Commerce Company Not Specified

Graduation

1 yr

2019-01-11T13:13:11

2020-03-08T13:33:14.297172+05:30

Automobile

Sales / Business Development

Job Benefits

INR

Acting, Computer Awareness, Customer Service, Quantitative Aptitude, English, Hindi, Account Management, Business Development, Business Knowledge, E commerce, Product, Business Development Executive, Data Interpretation, QA, Development Executive, Interpretation, Payments, Aadhar Card, Pan Card, Salary slips, Photos, Marksheets and Degree, Joining and Relieving Letters, Commerce

INR3Lac 3Lac  - 6.50Lac  CTCCTC

Koramangala, BengaluruBangalore KarnatakaNot SpecifiedIN

10:00 AM - 7:00 PM(day shift)

<p><b><span >Seller Escalation</span></b><span ></span></p><ul type="disc"> <li ><span >Acting as a primary interface between Company and the business partners by building platforms and business knowledge to better serve them.</span></li> <li ><span >Creating solutions through logical reasoning and data interpretation skills and identify trends, apart from making improvement suggestions.</span></li> <li ><span >Liaise with other departments such as Customer Service, Merchant Investigations or Payments teams as required to <b>resolve seller’s issues and questions.</b></span></li> <li ><span >By maintaining exemplary performance metrics such as quality, productivity, first contact resolution and attendance provided prompt and efficient service to company Sellers and Merchants, including the appropriate escalation of Sellers’ issues.</span></li> <li ><span >Help sellers create product catalog and ensure the product description or images are as per company guidelines.</span></li> <li ><span >Responds to Associate support requests in real time, also educating Associates with the goal of achieving timely first contact resolution, as well as a remarkable &amp; reproducible Seller/Vendor Experience.</span></li> </ul><p><b><span >Business Development</span></b><span ></span></p><ul type="disc"> <li ><span >Vendor acquisition, on-boarding and account management across fashion wear category in India <br/> - Manage end-to-end all vendor contracting processes <br/> - Negotiate favorable terms of relationship with vendors <br/> - Coordination with Operations team to scale sourcing operations <br/> - Setup the required QA, returns and exchanges processes with all the vendors</span></li> </ul><p><span >What we look for:</span></p><p><span >- business development experience in online marketplaces preferred <br/> - Passion and grit to achieve highly ambitious targets <br/> - Ability to hustle in a highly dynamic environment</span></p><p><span ></span></p><p><span >Salary Range : 4 Lakh - 8 lakh per annul.</span></p><p><span ></span></p><p><b><span >Note : Candidates having experience in E- Commerce industry can only apply.</span></b><span ></span></p>