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Business Development Executive/ Seller Escalation

at  e-commerce company

Business Development Executive/ Seller Escalation

at  e-commerce company

5 Openings

Posted 1 week, 3 days Back


3Lac  - 6.50Lac  CTC


1 yr experience| Resume Required


Koramangala, Bengaluru

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Additional Details

Job Type

Full Time

Shift Timings

10:00 AM - 7:00 PM(day shift)

Working Days

6 days

Job Requirements


Graduation degree preferred


Minimum 1 yr of experience as Sales / Business Development in E-commerce mandatoryCompulsory


18 - 30 yrs


Fluent Hindi skills - Ability to Speak, Read & WriteCompulsory

Excellent English skills - Ability to Speak, Read & Write


Salary slips

Joining and Relieving Letters


Marksheets and Degree

Aadhar Card

Pan Card


Candidate should be from E- Commerce Background onlyCompulsory

Candidates notice period should not be more than 15 DaysCompulsory

Job Description

Seller Escalation

  • Acting as a primary interface between Company and the business partners by building platforms and business knowledge to better serve them.
  • Creating solutions through logical reasoning and data interpretation skills and identify trends, apart from making improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations or Payments teams as required to resolve seller’s issues and questions.
  • By maintaining exemplary performance metrics such as quality, productivity, first contact resolution and attendance provided prompt and efficient service to company Sellers and Merchants, including the appropriate escalation of Sellers’ issues.
  • Help sellers create product catalog and ensure the product description or images are as per company guidelines.
  • Responds to Associate support requests in real time, also educating Associates with the goal of achieving timely first contact resolution, as well as a remarkable & reproducible Seller/Vendor Experience.

Business Development

  • Vendor acquisition, on-boarding and account management across fashion wear category in India 
    - Manage end-to-end all vendor contracting processes 
    - Negotiate favorable terms of relationship with vendors 
    - Coordination with Operations team to scale sourcing operations 
    - Setup the required QA, returns and exchanges processes with all the vendors

What we look for:

- business development experience in online marketplaces preferred 
- Passion and grit to achieve highly ambitious targets 
- Ability to hustle in a highly dynamic environment

Salary Range : 4 Lakh - 8 lakh per annul.

Note : Candidates having experience in E- Commerce industry can only apply.

Company Details

Company Logo

E-Commerce Company

Startup|Automobile|50-200 Employees

It's a leading online start-up company based in /mumbai. The company provides new cars via application. They do leasing, insurance, car exchange.

Business Development Executive/ Seller Escalation

atE-Commerce Company


3Lac  - 6.50Lac  CTC


Koramangala, Bengaluru


1 yr experience

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