Business Development Executive/ Seller Escalation

E-Commerce Company
Bengaluru - Koramangala
3,00,000 - 6,50,000
/ monthly
Requirements
Upto 1 year experience
Graduate
18 - 30 years
No gender preference
Shift timings
Working days
6 days/week
Morning Shift
10:00am - 7:00pm

Job description

Seller Escalation

  • Acting as a primary interface between Company and the business partners by building platforms and business knowledge to better serve them.
  • Creating solutions through logical reasoning and data interpretation skills and identify trends, apart from making improvement suggestions.
  • Liaise with other departments such as Customer Service, Merchant Investigations or Payments teams as required to resolve seller’s issues and questions.
  • By maintaining exemplary performance metrics such as quality, productivity, first contact resolution and attendance provided prompt and efficient service to company Sellers and Merchants, including the appropriate escalation of Sellers’ issues.
  • Help sellers create product catalog and ensure the product description or images are as per company guidelines.
  • Responds to Associate support requests in real time, also educating Associates with the goal of achieving timely first contact resolution, as well as a remarkable & reproducible Seller/Vendor Experience.

Business Development

  • Vendor acquisition, on-boarding and account management across fashion wear category in India 
    - Manage end-to-end all vendor contracting processes 
    - Negotiate favorable terms of relationship with vendors 
    - Coordination with Operations team to scale sourcing operations 
    - Setup the required QA, returns and exchanges processes with all the vendors

What we look for:

- business development experience in online marketplaces preferred 
- Passion and grit to achieve highly ambitious targets 
- Ability to hustle in a highly dynamic environment

Salary Range : 4 Lakh - 8 lakh per annul.

Note : Candidates having experience in E- Commerce industry can only apply.

Additional Requirements
Language
English,
Hindi
Experience
Sales / Business Development,
E-commerce
Job Type
Full Time
Skills
Computer Awareness
Quantitative Aptitude
Confidence
Dedication
MS Word
Personal Grooming
Customer Retention
Documents
Salary slips
Joining and Relieving Letters
Photos
Marksheets and Degree
Aadhar Card
Pan Card
Other requirements
- Candidate should be from E- Commerce Background only
- Candidates notice period should not be more than 15 Days
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Posted on 11 Jan 2019
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Sales / Business Development
Sales / Business Development in E-Commerce Company