Company Logo

Call Center Representative

at  N Direct Retails(Posted by n direct retails)

Call Center Representative

at  N Direct Retails(Posted by n direct retails)

Freshers Can ApplyFreshers Can Apply

9 Openings

Posted 1 week, 6 days Back

SalarySalary

21,400 - 26.90K  PM

ExperienceExperience

Freshers can Apply| Resume Required

LocationLocation

Deccan Gymkhana, Pune

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Additional Details

Job Type

Full Time

Shift Timings

9:00 AM - 6:00 PM(day shift)

Working Days

6 days

Job Requirements

Education

12th pass mandatoryCompulsory

Experience

Freshers as Customer Care preferred

Age

Above 18 yrs

Communication

Functional Hindi skills - Ability to Speak

Documents

Aadhar CardCompulsory

Job Description


We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by handling questions, answering complaints, and troubleshooting problems with our products and services.

  • Answering or making calls to clients to address their needs, complaints, or other issues with products or services.
  • Replying efficiently and appropriately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Building lasting relationships with clients and other call center team members based on trust and reliability.
  • Utilizing software, databases, scripts, and tools appropriately.



Company Details

Company Logo

N Direct Retails(Posted by n direct retails)

http://shop.myshopwiz.com

Small & Medium Enterprises (SMEs)|Retail / Wholesale|200-500 Employees

WORKING IN RETAILS AND TEXTILE INDUSTRY FROM LAST 18 YEARS ALL OVER INDIA

Call Center Representative

at  N Direct Retails(Posted by n direct retails)

Salary

21,400 - 26.90K  PM

Location

Deccan Gymkhana, Pune

Experience

Freshers can Apply

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