BOX8 Logo

Call Support Executive

at  BOX8(Posted by box8)

Call Support Executive

at  BOX8(Posted by box8)

Freshers Can ApplyFreshers Can Apply

10 Openings

Posted 1 month, 3 weeks Back

SalarySalary

1.50Lac  - 2Lac  CTC

ExperienceExperience

Freshers can Apply4 yrs experience

LocationLocation

Powai, Mumbai

Share via

Share via EmailShare via FacebookShare via LinkedinShare via Whatsapp

Additional Details

Job Type

Full Time

Shift Timings

10:00 AM - 9:00 PM(day shift)

11:00 AM - 10:00 PM(day shift)

2:00 PM - 12:00 AM(day shift)

12:00 PM - 11:00 PM(day shift)

Working Days

6 days

(1 Weekly OFF)

Job Requirements

Education

12th pass preferred

Experience

0 to 4 yrs of experience as Customer Care in Other preferred

Age

18 - 30 yrsCompulsory

Communication

Good English skills - Ability to Speak, Read & Write

Good Hindi skills - Ability to Speak, Read & Write

Documents

Aadhar Card

Pan Card

Job Description

Box8 is hiring!


Role: Customer Support Executive

Location: Powai, Mumbai

Experience: 0 – 4 years

Salary: 1.5-2.5 lacs Per annum

Job Description

We are looking for customer calling expert to provide excellent customer service call support. The goal is to increase customer satisfaction, loyalty and retention via escalation handling.

Responsibilities

  • Actively solve customer concerns via call support and handle customer escalations
  • Improve customer service experience, create engaged customers and facilitate organic growth
  • Take ownership of customer issues and provide reasonable resolutions
  • Maintain an orderly workflow according to priorities

Requirements

  • Enthusiasm to grow and work in a challenging environment
  • Working experience in customer relationship, sales, marketing and other related roles is preferred but not mandatory
  • Excellent knowledge of management methods and techniques
  • Proficiency in English
  • Strong communication skills in Hindi and English
  • Ability to think strategically
  • Customer service orientation

About BOX8 (www.box8.in)

BOX8 is a full stack online food delivery company, specializing in Desi meals headquartered in Mumbai. We ensuring excellence at each level and offer a delightful customer experience.

BOX8 has hence become the ‘go to’ brand for the large population of young urban Indians living in metros, who are comfortable with modern technology, seek convenience, and love authentic Indian meals, without compromising on quality.

With a team of 1500+, managing 100+ outlets across Mumbai, Bangalore, Pune and Gurgaon, we deliver meals in 38 minutes and serve till late night, 1 AM.

Why BOX8?

-              Amazing salary benefits

-              Challenging work environment

-              Exponential growth and management opportunity

-              Unlimited supply of wonderful food ;)

-              Supportive and nurturing team and managers

Company Details

BOX8 Logo

BOX8(Posted by box8)

http://www.box8.in

Small & Medium Enterprises (SMEs)|Other|Above 1000 Employees

Indian food, infused with spices and delicate flavours made from the right ingredients, delights not just the taste buds, but that something more.

We always wondered why all the major food chains come from outside India! Why not an Indian origin brand which celebrates Indian food the way it should be? So, with the enthusiasm to create something of our own, we set upon the journey to fill the void that we felt existed - making ‘better’ Indian food available. Anywhere. Anytime. A made in India brand for sumptuous Desi meals.
BOX8 has hence become the ‘go to’ brand for the large population of young urban Indians living in metros, who are comfortable with modern technology, seek convenience, and love authentic Indian meals, without compromising on quality and delivering on the promise of 'Desi Meals Done Better'.
With a team of 1500+, managing 75+ outlets across Mumbai, Bangalore,Pune and Gurgaon, we deliver meals in 38 minutes and serve till late night, 1 AM.
Our menu includes 100+ dishes with categories including All-in-1 meals, Fusion Box, Biryanis, Paratha wraps, Sandwiches, Desserts, Ice Creams and more.
We control all aspects of supply chain, from procurement to product development, till last mile delivery. Thus, ensuring excellence at each level and offering a delightful customer experience.

Call Support Executive

at  BOX8(Posted by box8)

Salary

1.50Lac  - 2Lac  CTC

Location

Powai, Mumbai

Experience

Freshers can Apply4 yrs experience

Note: Aasaanjobs does NOT ask money from jobseeker anytime. If a company is asking money from jobseeker, it is most probably a scam.