Fluent English skills - Ability to Speak, Read & Write
Fluent Hindi skills - Ability to Speak, Read & Write
Fluent Kannada skills - Ability to Speak, Read & Write
• The Telesales Advisors are the first point of contact for the new customers, walking them through the experience of being empowered when it comes to logistics matters. • The responsibility is to act as Consultative agents, helping our customers understand the massive impact of synergizing with our offerings while acting as a custodian of their retention. • Success in this role will be determined by your ability to efficiently handle queries regarding all logistics related issues for our customers. Advisors will be driving our revenues and with your ability & experience deliver an increase in wallet capture and repeat customers. • Advisors will also be coordinating with the internal stakeholders to get the deal closed At the end of the day.
• You are extremely entrepreneurial and have the drive to get the job done without supervision • You are comfortable with collaboration, working with everyone around • You know the word -funnel- means more than just a device for pouring liquid • You have some experience in managing customer relations (B2B customers a plus)
Conneqt Business Solutions is a subsidiary of Quess Corp., India’s leading business services provider. Quess is committed to providing a world-class customer experience while continuously working towards creating better lives..
As one of the leading business process services companies, it is this very ethos that we strive to live up to, each day.
The world is changing at a pace never seen before. Today, technology delights us as much as it confounds us. Innovative products amaze us as much as they frustrate us. The ever-increasing range and nature of services add great value to our lives, but it gets equally challenging to manage and stay up-to-date with them.
We work closely with our clients to understand their businesses, products and services – and leverage this understanding to help them deliver greater value to their customers. Be it in terms of constantly reengineering their customer-connect processes, supporting their expansion plans with our extensive delivery footprint, launching products at a pace faster than ever – while never letting customer satisfaction drop, being there for their customers 24x7, extending citizen services at a scale never seen before, or, boosting collections through a mix of persistence, process and technology, Conneqt Business Solutions has time and time again delivered on the diverse expectations of its clients.
At Conneqt Business Solutions, we value and respect our client’s business and brand, as much as we value our own. We see every customer interaction as an opportunity to represent our client’s brand with pride, enhance the client’s value in their customer’s lives, and ultimately, shape a world where customers and businesses trust one another, see long-term value in the association, and support each other’s ambitions and aspirations.
CBSL hiring for Voice Process with FIXED OFF
at Conneqt Business Solutions Ltd.(Posted by conneqt business support solutions)