Conneqt Business Support Solutions Logo

CBSL is calling out SMEs for immediate joining.

at  conneqt business support solutions

CBSL is calling out SMEs for immediate joining.

at  conneqt business support solutions

Freshers Can ApplyFreshers Can Apply

50 Openings

Posted 2 weeks, 1 day Back

SalarySalary

2.50Lac  - 3Lac  CTC

ExperienceExperience

Freshers can Apply

LocationLocation

Bommanahalli, Bengaluru

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Additional Details

Job Type

Full Time

Working Days

6 days

Job Requirements

Education

Graduation degree preferred

Experience

Freshers as Customer Care in BPO / ITES preferred

Age

Above 18 yrs

Communication

Good English skills - Ability to Speak & Read

Good Kannada skills - Ability to Speak & Read

Good Telugu skills - Ability to Speak & Read

Job Description

JOB RESPONSIBILITIES:

  •  Solid organizational, administrative and time management skills
  •  Keen sense of attention to detail
  •  Accountability and planning
  • Ability to demonstrate personal ownership of tasks and follow through to obtain desired results with the batch
  • Groom new hires to ensure delivery of a consistently superior customer experience by highly knowledgeable and customer focused agents
  • Monitor and maintain quality of interaction with customers.
  • Call handling to develop first hand sensing of customer pulse and manage irate customers.
  • Motivating each Team Member, guiding, monitoring their performance and implementing  corrective actions as required.
  • To ensure that at no point in time the team lacks supervision.
  • Handling team and shop floor escalations calls and providing end to end resolutions.
  • Give timely and real time feedback with a view towards improving Operational and individual  efficiency.

Hiring SPECIFICATION: 

Education: Graduation Mandatory


Company Details

Conneqt Business Support Solutions Logo

Conneqt Business Support Solutions

http://www.conneqtcorp.com

Corporate|BPO / ITES|Above 1000 Employees

Conneqt Business Solutions is a subsidiary of Quess Corp., India’s leading business services provider. Quess is committed to providing a world-class customer experience while continuously working towards creating better lives..

As one of the leading business process services companies, it is this very ethos that we strive to live up to, each day.

The world is changing at a pace never seen before. Today, technology delights us as much as it confounds us. Innovative products amaze us as much as they frustrate us. The ever-increasing range and nature of services add great value to our lives, but it gets equally challenging to manage and stay up-to-date with them.

We work closely with our clients to understand their businesses, products and services – and leverage this understanding to help them deliver greater value to their customers. Be it in terms of constantly reengineering their customer-connect processes, supporting their expansion plans with our extensive delivery footprint, launching products at a pace faster than ever – while never letting customer satisfaction drop, being there for their customers 24x7, extending citizen services at a scale never seen before, or, boosting collections through a mix of persistence, process and technology, Conneqt Business Solutions has time and time again delivered on the diverse expectations of its clients.

At Conneqt Business Solutions, we value and respect our client’s business and brand, as much as we value our own. We see every customer interaction as an opportunity to represent our client’s brand with pride, enhance the client’s value in their customer’s lives, and ultimately, shape a world where customers and businesses trust one another, see long-term value in the association, and support each other’s ambitions and aspirations.

CBSL is calling out SMEs for immediate joining.

atConneqt Business Support Solutions

Salary

2.50Lac  - 3Lac  CTC

Location

Bommanahalli, Bengaluru

Experience

Freshers can Apply

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