Medmonks Logo

Chat Query Manager - Non Voice

at  Medmonks(Posted by medmonks)

Chat Query Manager - Non Voice

at  Medmonks(Posted by medmonks)

Job has stopped accepting applications

SalarySalary

20,000 - 35K  PM

ExperienceExperience

1 yrto5 yrs experience| Resume Required

LocationLocation

Pitampura, New Delhi

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This Job is closed.

Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:00 PM(day shift)

Working Days

6 days|Off Days:Sunday

Job Requirements

Education

Graduation degree mandatoryCompulsory

BA / MA in Literature from Delhi UniversityCompulsory

Experience

1 yr to 5 yrs of experience as Customer Care in E-commerce mandatoryCompulsory

Must have Non Voice Chat Process experience with any BPO/E-commerce companyCompulsory

Age

23 - 30 yrsCompulsory

Gender

Female preferred

Communication

Excellent English skills - Ability to Speak, Read & WriteCompulsory

Fluent Hindi skills - Ability to SpeakCompulsory

Documents

Aadhar CardCompulsory

Pan CardCompulsory

Salary slipsCompulsory

Joining and Relieving LettersCompulsory

Marksheets and DegreeCompulsory

Others

Expected SalaryCompulsory

Notice PeriodCompulsory

Job Description

  • Manage the queries and complaints we receive on the website
  • Forward the queries to multiple hospitals
  • Collate the hospitals’ replies and make treatment plans on Word/PPT
  • Follow up with patients on email

Company Details

Medmonks Logo

Medmonks(Posted by medmonks)

https://medmonks.com/

Small & Medium Enterprises (SMEs)|Healthcare / Medical|50-200 Employees

MedMonks is a leading medical travel company in India that help patients from abroad seek quality and affordable medical treatment in India. The company is managed by a highly experienced team of doctors and healthcare professionals who collectively hold more than 100 years of experience in the healthcare sector.

India has emerged as one of the most popular medical tourism destinations in Asia. Cancer treatment, cardiac surgery, cosmetic surgery, in vitro fertilization (IVF), joint replacement, liver transplant as well as kidney transplant, dental treatment and bariatric surgery are some of the most popular procedures among medical tourists.

MedMonks assist patients located in every corner of the world seek quality medical treatment in India. From initial virtual consultation to the second opinion regarding diagnosis or line of treatment, travel planning to hotel stay – MedMonks is there to help and hand-hold patients at every step of their journey.

Chat Query Manager - Non Voice

at  Medmonks(Posted by medmonks)

This Job is closed.

Salary

20,000 - 35K  PM

Location

Pitampura, New Delhi

Experience

1 yrto5 yrs experience

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