Develop /test softwares catering to a client’s requirements as well as resolve any issues they might be facing
· Development focused on Chatbot & AI projects.
· Collaborating with cross-functional teams to define, design, and ship new Chatbots.
· Analyze the customer needs and design, document, test, and develop software as required to satisfy the functional and non-requirements.
· Provide technical expertise on aspects of the organization's IT infrastructure/software applications/ architecture/ hardware to internal customers, advise them of appropriate actions to fulfil procedural and regulatory requirements or solve immediate problems.
· Manages production support issues.
· Completes agreed to work within established estimates and communicates status and issues promptly.
· Works with management to prioritize business and information needs.
· Identifies, analyzes, and interprets trends or patterns in complex data sets.
· Ability to manage multiple assignments.
· Bachelor's/Master’s degree in computer science, information systems, statistics, or other related field.
· Superior written and oral communication skills.
· Proven working experience in software development.
· Knowledge of Chabot platforms and at least 1 year of working experience in the development of Chabot or other AI, machine learning, or NLP technologies.
· Experience in analyzing real agents Chat conversation with agent to train the Chatbot.