-Responsible for building, nurturing, and maintaining relations with clients and key personnel within customer companies.
-Alerting the sales team to opportunities for further sales within key clients.
-Operates as the point of contact for assigned customers
-Makes sure clients receive requested Signzy products and services in a timely fashion
-Communicates client needs and demands to senior management
-Manage projects within client relationships, working to carry out client goals while meeting company goals
-Coordinate with internal cross-functional teams working on the same account to ensure consistent service
-Service multiple clients concurrently, often meeting deadlines
-Study competition to find new ways to retain customers
Skills & Abilities;
· Excellent communication and negotiation skills
· Ability to work well with a team
· Knowledge of FSI clients' business - the ability to understand the client’s business, their market sector, regulation compliance, and be able to discuss knowledgeably with the client.