To train onsite customer team on software application modules and tools.
Consistent exploring and identifying additional use case with the users for expansion
of client team in adopting and use of our application.
Responsible for attending meeting s clients or interacting with them via telephone
or written communication.
Responsible for maintaining accurate data base about current as well as potential
clients
Develop open and effective channels of communication with each client that can be
employed by other departments as well
Cross- functional in approach.
Organize and oversee advertising/communication campaigns (social media),
exhibitions and promotional events.
Conduct market research and analysis to evaluate trends, brand awareness and
competition ventures to define audiences.
Initiate and control surveys to assess customer requirements and dedication.
Monitor progress of campaigns on social media using various metrics and submit
reports of performance.
Makes product knowledge readily available to self and other salespeople through
various resources.
Brainstorming and developing ideas for creative marketing campaigns.
Client/market research.