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Collection Specialist

at  e-Hireo Global(Posted by e-hireo global)

Collection Specialist

at  e-Hireo Global(Posted by e-hireo global)

Freshers Can ApplyFreshers Can Apply

5 Openings

Posted 3 months, 1 week Back

SalarySalary

18,000 - 22,000 PM

ExperienceExperience

Freshers can Apply

LocationLocation

Indiranagar, Bengaluru

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Additional Details

Job Type

Full Time

Working Days

6 days

Job Requirements

Education

Below 10th allowed

Experience

Freshers as Debt Recovery Agent preferred

Age

Above 18 yrs

Job Description

Job Summary

Responsible for reaching out to customers to collect payment for overdue loans, or other payments. Acts as the liaison between creditors and customers and manages overdue accounts.

Roles and Responsibilities:

  • Monitor outstanding payments on a daily basis
  • Identify outstanding payment receivables
  • Take actions in order to encourage timely payments
  • Resolve customer credit issues
  • Make telephone Contact to customer and discuss their overdue payments
  • Continue follow ups via mail, phone for overdue payments
  • Analysing all loans in default/arrears and recommend appropriate action plan of recovery
  • Drive collection activity with keeping customer centricity and organizations reputation and values in mind
  • Engage with delinquent customers for collections of legitimate dues
  • Ensure positive customer service experience in the process of collections and ensure high standards of customer service

Requirements

  • Proven experience as a Collection Specialist or similar role
  • Knowledge of collection techniques
  • Working knowledge of MS Office and databases

Desired Qualities

Prior experience from NBFC/Fintech companies will be advantageous.

Company Details

Collection Specialist

at  e-Hireo Global(Posted by e-hireo global)

Salary

18,000 - 22,000 PM

Location

Indiranagar, Bengaluru

Experience

Freshers can Apply

Company Typically replies in 3 d

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