<p><b>Job description</b></p><ul><li><br/>Maintaining the incoming lead track in the CRM in accordance to the business segmentation<br/></li><li>Build and maintain workflows for individual users or teams<br/></li><li>Delegate tasks to individual sales representatives<br/></li><li>Trains representatives on new equipment and software<br/></li><li>Making sure the customer database is correctly segmented for targeted marketing activities<br/></li><li>Set up and monitor information flow within CRM and with other business critical systems<br/></li><li>Track individual and team metrics: productivity, revenue<br/></li><li>Monitor and provide strategy for performance improvement with logged calls performance metrics revenue metrics<br/></li><li>Candidate should possess CRM configuration experience<br/></li><li>Demonstrated experience in working with databases, data analysis, segmentation and email marketing platforms<br/></li><li>Planning and delivering CRM strategies across the organization with a view to retaining existing customers increasing brand loyalty and expanding the company brand</li></ul><p><b>Required Candidate profile</b></p><p>Minimum of 2 years experience in any CRM management</p><p>Excellent verbal and written communication skills</p><p>Ability to do customize the CRM flow as per the internal need</p><p>Hands on Excel usage</p><p>A meticulous approach to work and an eye for detail</p><p>Good Computer based skills</p><p>An inquisitive mind<br/><br/></p><p><br/></p><p><br/></p>
Small & Medium Enterprises (SMEs)|Education / Training
We are one of the front runner education Consultants based out of Bengaluru. Pentagon Education Services operates as a brand name under the banner of Patshala Education Pvt. Ltd. With around two decades of experience in the field of higher education we pioneer in the field of educational awareness and admission guidance to the students. We cater to a large and diverse number of colleges and courses in order to provide maximum choice to our students.
at Pentagon Education Services(Posted by pentagon education services)