<ul><li>Answer inbound calls from customers on the support numbers.</li><li>Maintain quality parameters and provide accurate information related to the query asked by the customer.</li><li>Maintain the service level parameter i.e. average login hours, average talk time, wrap up time, etc.</li></ul>

If the candidate is experienced then must be from Customer Support background

Customer Care

English

ODeX – a fairly simple idea. Connect stakeholders. Manage their workflow. Collect Payments. ODeX - The Facebook, Uber and AirBnB of Shipping.

CRM / Support Executive

Job description