CRM / Support Executive
Odex Solutuions
Mumbai
- Ghatkopar East
₹
10,000 - 12,000
/ monthly
Salary benefits
Requirements
0 - to 6 months experience
Graduate
20 - 28 years
Male Only Job
Shift timings
Working days
5 days/week
Week offs
WEDNESDAY, SUNDAY
Night Shift
9:00pm - 8:00am
Morning Shift
9:30am - 7:00pm
Job description
Answer inbound calls from customers on the support numbers.
Maintain quality parameters and provide accurate information related to the query asked by the customer.
Maintain the service level parameter i.e. average login hours, average talk time, wrap up time, etc.
Additional Requirements
Language
English
Experience
Customer Care
Job Type
Full Time
Other requirements
- If the candidate is experienced then must be from Customer Support background
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Posted on 18 July 2020
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