CRM / Support Executive

Odex Solutuions
Mumbai - Ghatkopar East
10,000 - 12,000
/ monthly
Salary benefits
Requirements
0 - to 6 months experience
Graduate
20 - 28 years
Male Only Job
Shift timings
Working days
5 days/week
Week offs
WEDNESDAY, SUNDAY
Night Shift
9:00pm - 8:00am
Morning Shift
9:30am - 7:00pm

Job description

  • Answer inbound calls from customers on the support numbers.
  • Maintain quality parameters and provide accurate information related to the query asked by the customer.
  • Maintain the service level parameter i.e. average login hours, average talk time, wrap up time, etc.
Additional Requirements
Language
English
Experience
Customer Care
Job Type
Full Time
Other requirements
- If the candidate is experienced then must be from Customer Support background
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Posted on 18 July 2020
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