Urgent requirement of Sr. Customer care executives , non voice backend process for Jaipur Location ( international process) , Golden opportunity to kick start you professional carrier with largest growing MNC in BPO sector , with good Annul CTC who can delivers the highest quality of service to their customers by their skills, expertise, and experience .
· Eligibility Minimum 6 month of International BPO experience VOICE/NON-VOICE
· Entire selection is based on Telephonic rounds .
· Cost of living is less as compared to metro cities; a PG is available in the range of 3.5 to 5K.
· The city has small dimensions and hence travel time from any corner to office would be less, henceforth a person will be able to invest his time for a hobby/ higher studies or even watch a movie.
· It is a peaceful city and hence are safe for both male and female candidates.
· There are also a lot of historic places for picnic and weekend getaway.
· A variety of Non-Veg and Veg options are available at reasonable price.
Responsibilities and Duties
· A customer care executive must act as a linkman between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
· The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
· He/She must show the willingness to learn new things every time and then.
· Must discuss every matter with its supervisor or team leader to get any issue sorted
· Giving a resolution to the customers or clients should be the whole and sole responsibility.
· Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
· Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
· Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.
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Required Experience and Qualifications
· Minimum 12th with one year experience
· Should have good Oral and written communication.
· Good typing speed is mandatory.
· An effective communicator, probably fluid with what he/she is speaking.
· Should be a computer literate.
· Should be flexible enough to adapt to any environment or changes happening in the sector.
· Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis.
· Should also have a clear view of what the current market trend is.
· 2-3 month Paid training form the company ( salary would be paid ).
· Meal and Transport as per company Policy
· 15 days Accommodation for New joiner from other states
· other attractive perk as per company policy
· one time relocation Bonus up to 10k
· ravelling allowance upto rs 100 per day, till the time we do not provide cab facilities)
Job Types: Full-time, Temporary, Contract
Salary: ₹21,000.00 - ₹25,000.00 per month
Job Types: Full-time, Fresher
Salary: ₹18,320.00 - ₹22,391.00 per month