Company Logo

Customer Care Consultant

at  rs solution(Posted by rs solution)

Customer Care Consultant

at  rs solution(Posted by rs solution)

2 Openings

SalarySalary

8,500 - 18,500 PM

ExperienceExperience

6 monthsto5 yrs experience

LocationLocation

Hazratganj, Lucknow

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Additional Details

Job Type

Work From Home

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

5 days

Job Requirements

Education

Below 10th allowed

Experience

6 months to 5 yrs of experience as Customer Care preferred

Age

18 - 30 yrs

Communication

Fluent English skills - Ability to Speak, Read & Write

Job Description

We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.


Company Details

Company Logo

rs solution(Posted by rs solution)

Startup|IT- Software

rs solution is just a stratup in IT feild.

The working atomsphere is friendly.

Customer Care Consultant

at  rs solution(Posted by rs solution)

Salary

8,500 - 18,500 PM

Location

Hazratganj, Lucknow

Experience

6 monthsto5 yrs experience

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