ZopRent Logo

Customer Care cum Admin

Customer Care Job

ZopRent(1 Opening)

Ashok Nagar, Bengaluru

25.0K  to 26.0K  PM

The job is closed now. Get alerts of similar jobs,  Click here

Job Summary

Job Benefits

Not Mentioned

Shift Timings

9:00 AM - 6:30 PM

Working Days

6 days (Off Days: Sunday)

Desired Candidate Profile

Checklist: RequiredMandatory
Checklist: Not RequiredPreferred

Resume

  • Checklist: RequiredRequired

Education

  • Checklist: Required12th pass preferred

Experience

  • Checklist: Requiredof telesales
  • Checklist: RequiredExperience of 1 yr preferred

Age

  • Checklist: Required21 - 30 yrs

Gender

  • Checklist: RequiredFemale preferred

Communication

  • Checklist: RequiredFluent English skills
    Ability to [Speak]
  • Checklist: RequiredGood Hindi skills
    Ability to [Speak]
  • Checklist: RequiredFluent Kannada skills
    Ability to [Speak]

Others

  • Checklist: RequiredExpected Salary
  • Checklist: RequiredNotice Period

Job Description

  • Must patiently listen to the customer
  • Be able to make a recommendation or solution to the customer's problem. 
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation

Admin Role:

  • Coordinate office activities and operations to secure efficiency and compliance to company policies
  • Manage agendas/travel arrangements/appointments etc. for the upper management
  • Manage phone calls and correspondence (e-mail, letters, packages etc.)
  • Create and update records and databases with personnel, financial and other data
  • Track stocks of office supplies and place orders when necessary

Company Detail

ZopRent Logo

ZopRent

http://zoprent.com

CATEGORY:Startup

The job is closed now. Get alerts of similar jobs,  Click here