SalarySalary

11,000 - 20,000 PM

ExperienceExperience

Freshers can Apply| Resume Required

LocationLocation

Dwarka, New Delhi

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Additional Details

Job Type

Full Time

Shift Timings

10:30 AM - 6:30 PM(day shift)

Working Days

6 days

Job Requirements

Education

Below 10th allowed

Experience

Freshers as Customer Care in Retail / Wholesale preferred

Age

Above 18 yrs

Communication

Good English skills - Ability to Speak, Read & Write

Good Hindi skills - Ability to Speak, Read & Write

Documents

Aadhar Card

Job Description



  • Open and maintain customer Details on excel.
  • Calling new & existing clients (Lead Generation) and converting potential leads into customers/Clients.
  • Maintain and update client database in computer database system.
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; follow up with customer to assure satisfaction, respond queries.
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepare sales or service reports by collecting and analyzing customer information.
  • Build sustainable relationships of trust through open and interactive communication.
  • Meet personal/team sales targets and call handling quotas.
  • Keep records of customer interactions, process customer accounts and file document.
  • Resolve customer complaints via phone, email, mail or social media
  • Cancel or upgrade leads
  • Assist with placement of orders, refunds, or complain.



Company Details

Phixman provides a quick service process at our mobile Store. Phixman is one of the best reasonable mobile stores, more than 75 Phixman repairing service centers in India, where we are fixing all range of smartphones and laptops. Our service included screen replacement, battery replacement, charging port, power button, side button, camera replacement, headphone jack, wifi, Bluetooth, water damage, software issue, etc.


Customer Care Executive

at  Phixman Technologies Private Limited(Posted by phixman technologies private limited)

Salary

11,000 - 20,000 PM

Location

Dwarka, New Delhi

Experience

Freshers can Apply

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