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CUSTOMER CARE EXECUTIVE84 views

Customer Care Job

Wheelstreet(2 Openings)

Koramangala, Bengaluru

15.0K  to 20.0K  PM

Job Summary

Job Benefits

PF & ESIC  Reimbursments

Shift Timings

9:00 AM - 6:00 PM

Working Days

1 days

Desired Candidate Profile

Checklist: RequiredMandatory
Checklist: Not RequiredPreferred

Resume

  • Checklist: RequiredRequired

Education

  • Checklist: RequiredGraduation degree mandatory
  • Checklist: RequiredAny PG Diploma preferred
  • Checklist: RequiredAny Graduate Degree preferred

Experience

  • Checklist: RequiredExperience of 6 months mandatory

Communication

  • Checklist: RequiredFluent English skills
    Ability to [Speak]
  • Checklist: RequiredFluent Hindi skills
    Ability to [Speak]
  • Checklist: RequiredFluent Kannada skills
    Ability to [Speak]

Others

  • Checklist: RequiredExpected Salary
  • Checklist: RequiredNotice Period

Reimbursements

Other Reimbursements

Job Description

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Maintaining healthy relationship with the existing vendors and generate new leads for vendor onboarding



Company Detail