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CUSTOMER CARE EXECUTIVE

Customer Care Job

Wheelstreet(2 Openings)

Koramangala, Bengaluru

15,000 to 20,000 Monthly

Job Summary

Job Benefits

PF & ESIC  Reimbursments

Shift Timings

9:00 AM - 6:00 PM

Working Days

1 days (Rotational Off)

Desired Candidate Profile

Checklist: RequiredCompulsory
Checklist: Not RequiredOptional

Education

  • Checklist: RequiredGraduation
  • Checklist: RequiredAny PG Diploma, Graduation

Experience

  • Checklist: RequiredMin 6 months of experience

Age

  • Checklist: Required14 yrs - 29 yrs Preferred

Communication

  • Checklist: RequiredEnglish (Fluent)
  • Checklist: RequiredHindi (Fluent)
  • Checklist: RequiredKannada (Fluent)

Reimbursements

Other Reimbursements

Education

Degrees (Preferable)

Any PG Diploma

Graduation

Job Description

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Maintaining healthy relationship with the existing vendors and generate new leads for vendor onboarding



Company Detail

CATEGORY

Startup

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