Customer Care Executive
Duarz HR Services Pvt ltd
Mumbai
- Andheri East
₹
13,000 - 20,000
/ monthly
Requirements
0 - to 3 years experience
12th pass
18 - 30 years
No gender preference
Shift timings
Working days
6 days/week
Morning Shift
10:00am - 7:00pm
Job description
answer calls and respond to emails
handle customer inquiries both over the phone and by email
research required information using available resources
manage and resolve customer complaints
provide customers with product and service information
enter new customer information into system
update existing customer information
process orders, forms and applications
identify and escalate priority issues
route calls to appropriate resource
follow up customer calls where necessary
document all call information according to standard operating procedures
complete call logs
produce call reports
Additional Requirements
Language
Kannada,
Tamil,
Telugu
Experience
Customer Care,
BPO / ITES
Job Type
Full Time
Skills
Computer Awareness
Confidence
Local Awareness
Documents
Joining and Relieving Letters
Marksheets and Degree
Pan Card
Aadhar Card
Share
Posted on 04 Feb 2020
Home
•
Customer Care
•
Customer Care in Duarz HR Services Pvt ltd
Jobs by type
Telesales / T...
Operations Ex...
Back Office E...
Sales / Busin...
Delivery Boy
Customer Care
Human Resourc...
Admin Executive
Accountant
Data Entry Op...
Driver
Medical Repre...
Nurse / Wardboy
Receptionist/...
Tutor / Teacher
Technician
Part Time
Work from home
Jobs by city
New Delhi
Mumbai
Kolkata
Bengaluru
Chennai
Hyderabad
Pune
Noida
Ahmedabad
Gurgaon
Lucknow
Kanpur
Jaipur
Indore
Coimbatore
Ludhiana
Mysore
Patna
Jobs by Company
Amazon
Eureka Forbes...
Zomato Jobs
Udaan
Kiranakart
Big Basket
Swiggy Jobs
Byjus
Practo