Customer Care Executive
at Popcornstay(Posted by popcornstay)Customer Care Executive
at Popcornstay(Posted by popcornstay)
10 Openings
Posted 1 month, 2 weeks Back
Salary
INR10,00010,000 - 15,000 PMPM
Salary
INR10,00010,000 - 15,000 PMPM
Experience
6 monthsto2 yrs experience| Resume Required
Experience
6 monthsto2 yrs experience| Resume Required
Location
Pune, Pune
Location
Pune, Pune
Additional Details
Job Type
Full Time
Shift Timings
10:00 AM - 7:00 PM(day shift)
Working Days
6 days
(Alternate Saturdays Off)
Job Requirements
Education
12th pass preferred
Experience
6 months to 2 yrs of experience as Customer Care preferred
Age
Above 18 yrs
Communication
Good English skills - Ability to Speak, Read & Write
Good Hindi skills - Ability to Speak
Good Marathi skills - Ability to Speak
Skills
Computer AwarenessConfidenceMS WordCompulsory
Job Description
The primary responsibilities of a Customer Service Executive would be :
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation
Company Details
Popcornstay(Posted by popcornstay)
Corporate|Hospitality / Hotels / Restaurants
10,000 - 15,000 PM
Pune, Pune
6 monthsto2 yrs experience
