Customer Care Executive

at  Kivo Solutions Pvt Ltd(Posted by savage & palmer)

Salary

INR15,00015,000 - 20,000 PMPM

Experience

Freshers can Apply4 yrs experience| Resume Required

Location

Delhi, West Delhi

Customer Care ExecutiveFULL_TIME

Savage & Palmerhttp://www.savagepalmer.com

Graduation

Freshers can apply

2018-11-13T15:41:31

2020-06-03T12:17:14.677973+05:30

Accounting / Finance

Back Office Executive

Job Benefits

INR

Customer Service, English, Hindi, Sales, Customer Care, Outbound Process, Voice Process, Sales Process, Customer Care Executive, Conversion, communication skills

INR15,00015,000 - 20,000 PMPM

Delhi, West DelhiNorth delhi DelhiNot SpecifiedIN

<p><br/></p><p><br/></p><!--StartFragment--><p ><b>Customer Service Process</b></p><ul ><li>Voice Process</li><li>Resolving Customer queries</li><li>Handle inbound calls for customer service</li><li>Male and female both can apply.</li><li>Male Candidates should be open for 24*7 shift - shift will be disclosed in the interview.</li></ul><p ><b>Inside Sales</b></p><ul ><li>Voice Sales Process - Inbound/Outbound - Process will be decided after interview</li><li>Handle inbound calls to help customers make their reservations</li><li>Conversion Targets</li><li>Male and female both can apply.</li><li>Male Candidates should be open for 24*7 shift - shift will be disclosed in the interview.</li></ul><p><br/></p><p><br/></p><p><br/></p><!--StartFragment--><p ><b>Required Experience, Skills and Qualifications</b></p><ul ><li><i>Freshers welcome – BPO experience will be an added advantage. Must be a Graduate - Any stream</i></li><li><i>Basic computer knowledge</i></li><li><i>Good Communication skills</i></li><li><i>Willingness to work in a rotational shifts environment (24X7).</i></li></ul><p ><b>Benefits</b></p><ul ><li><b><i>Night allowances for pure night shifts</i></b></li><li><b><i>Female Candidates will get day shift only.</i></b></li><li><b><i>We are not a BPO and Candidate will get exposure to working with the corporate</i></b></li><li><b><i>Chances to learn and move to different teams as per their tenure and performance</i></b></li><li><b><i>The office is located to the metro connectivity. It's walking distance from Metro station</i></b></li></ul><p >Job Type: Full-time</p><!--EndFragment--><p><br/></p><p><br/></p>