Company Logo

Customer Care Executive

at  Digital HR Solutions(Posted by digital hr solutions)

Customer Care Executive

at  Digital HR Solutions(Posted by digital hr solutions)

Job has stopped accepting applications

SalarySalary

2Lac  - 3Lac  CTC

ExperienceExperience

Freshers can Apply

LocationLocation

Mumbai, MumbaiThane, Thane

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This Job is closed.

Additional Details

Job Type

Full Time

Working Days

6 days

Job Requirements

Education

Below 10th allowed

Experience

Freshers as Customer Care preferred

Age

Above 18 yrs

Job Description

Answer calls professionally to provide information about our services.
Obtain details of complaints.
Keep records of candidates interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Respond to customer queries.
Provide excellent customer service to our customers.
Empathize with and prioritize customer needs.
Resolve customer issues.
Effectively manage large amounts of incoming calls & emails.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships of trust through open and interactive 
communication.
Provide accurate, valid and complete information by using the right 
methods/tools.
Handle complaints, provide appropriate solutions and alternatives within
the time limits and follow up to ensure resolution.


Company Details

Company Logo

Digital HR Solutions(Posted by digital hr solutions)

Startup|Recruitment / Staffing / RPO

  • Digital HR Solutions is India’s one of the first Gen-next and Technology enabled HR solutions company. Headquartered at Thane, we provide world class HR services.
  1. As our name suggests, Exclusive Recruitment Partners i.e. Digital HR Solutions, we aim to grow high, with right attitude and ability and to be one of the leading company in India.
  2. We specialize in being the link between job seekers and employers, matching the profile of the job seeker to the needs of the employer to provide for a perfect integration to the company.


Customer Care Executive

at  Digital HR Solutions(Posted by digital hr solutions)

This Job is closed.

Salary

2Lac  - 3Lac  CTC

Location

Mumbai, Mumbai

Thane, Thane

Experience

Freshers can Apply

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