JD for Rider Partner:

Pick up Parcel and deliver to customers using their own vehicle (bike). Delivery notifications (for pick up and drop) will be sent in Shadowfax mobile app. Navigation will also be provided in this app.

Rider Partners will be paid based on the number of orders delivered.

Rider Partner will have to strictly follow the navigation route and time schedule

Rider Partner will have to follow Shadowfax's grooming and discipline standards

Vertical	Shift	Shift Timing
E - com	Load Pick Time	7:00 AM

Incentive:

Sr No	Documents
1	Driving Licence
2	Aadhar Card
3	Pan Card
4	Bank Passbook
5	Android phone

Locations-

DH Name	City	State	Zone
ManiNagarHub_ADI	Ahmedabad	Gujarat	Metro 2
VejalpurHub_ADI	Ahmedabad	Gujarat	ROI 4
BapunagarHub_AMD	Ahmedabad	Gujarat	Metro 2
BavlaHub_AMD	Ahmedabad	GUJARAT	ROI 1
RanipHub_AMD	Ahmedabad	Gujarat	Metro 2
CGRoadHub_ADI	Ahmedabad	Gujarat	Metro 2
BopalHub_AMD	Ahmedabad	Gujarat	Metro 2
ChandkhedaHub_AMD	Ahmedabad	Gujarat	ROI 1

Payout:

Postman FK NCR, Mumbai, Pune, Ahmedabad, Chennai, AP Per Order Biweekly
Components	Criteria	Payment Cycle
Basic Order Pay	Rs. 13 per order for orders till 30	Biweekly
	Rs. 12.5 after 30 orders
Strike Rate Incentives	For Strike Rate between 85-88% :	Biweekly
	Rs.2 per order
	For Strike Rate >88% :
	Rs.3 per order till 30 orders and Rs.4 per order after 30 order
Other Postman Payout	Rs. 17 per order	Biweekly
Food & Grocery	Rs. 40 per orders	Biweekly
Ecom Payout	Rs. 17 per Normalized order	Biweekly
Note*	Normalized Order = forward+Reverse+ (Marketplace/3) + (RTS/3)	Biweekly

Postman ROI 1 Per Order 15.5 Biweekly
Components	Criteria	Payment Cycle
Basic Order Pay	Rs. 13 per order for orders till 30	Biweekly
	Rs. 13.5 after 30 orders	Biweekly
	For Strike Rate between 85-88%:
Incentives	Rs. 1 per order till 30 orders	Biweekly
	Rs. 1.5 per order after 30 orders
	For Strike Rate >88% : Rs. 2 per order
Other Postman Payout	Rs. 17 per order	Biweekly
Food & Grocery	Rs. 40 per orders	Biweekly
Ecom Payout	Rs. 17 per Normalized order	Biweekly
Note*	Normalized Order = forward+Reverse+ (Marketplace/3) + (RTS/3)	Biweekly

Postman ROI 4 Per Order 14 Biweekly
Components	Criteria	Payment Cycle
Basic Order Pay	Rs. 12.5 per order for orders till 30	Biweekly
	Rs. 12 after 30 orders
Strike Rate Incentives	For Strike Rate between 85-88% :	Biweekly
	Rs. 1 per order till 30 orders
	For Strike Rate >88% :
	Rs. 2 per order
Other Postman Payout	Rs. 17 per order	Biweekly
Food & Grocery	Rs. 40 per orders	Biweekly
Ecom Payout	Rs. 17 per Normalized order	Biweekly
Note*	Normalized Order = forward+Reverse+ (Marketplace/3) + (RTS/3)	Biweekly

Customer Care Executive

Job description