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Customer Care Executive

Telesales / Telemarketing Job

Sportive Technology(2 Openings)

Kalyani Nagar, Pune

10,000 to 12,000 Monthly

Job Summary

Job Benefits

Incentives

Shift Timings

12:00 PM - 8:00 PM, 7:30 AM - 3:30 PM

Working Days

6 days (Rotational Off)

Desired Candidate Profile

Checklist: RequiredCompulsory
Checklist: Not RequiredOptional

Experience

  • Checklist: RequiredMin 6 months of experience

Age

  • Checklist: Required14 yrs - 25 yrs Preferred

Gender

  • Checklist: RequiredFemale Candidates Preferred

Communication

  • Checklist: RequiredEnglish (Fluent)

Incentives Structure

will be discussed

Key Skills Required

Job Description

I would like to share a job opportunity with my client in Pune. The job details are as follows

Company                          The company into Dairy Sector

Function                            Tele sales, CustomerService 

Employment                     Full Time

JoiningDate                      Immediate

No of positons                  2

Timing                               7:30 am to 3:30 pm OR 12:00 pm to 8:00 pm

Location                           Kalyani Nagar, Pune

Role Summary/Purpose

Responsible for lead to subscription conversion and ensure optimum customer satisfaction

Essential Responsibilities:

• Outbound/Inbound customer calls:communicate product features/benefits

• Timely follow up on the subscription plans/payments

• Resolve customer queries related to the product and service

• Handle objections & respond appropriately

• Retain customers

• Ensure 100% capture of customer communication on the designated systems

• Meet required monthly targets

• Daily reports on sales and collection calls

• Adhere to company policies

Qualifications/Requirements:

• Graduate in any discipline

• Should be flexible to work in rotational shifts and rotational scheduled offs

• Flexible on doing both Outbound & Inbound calls.

• Meet daily and monthly targets 

Desired Characteristics:

• Excellent verbal and written communication skills

• Linguistic proficiency in English, Hindi

• Computer skills (MS Office) especially MS-Excel.

• Working in teams

• Negotiation skills

What we have to offer?

  • Work closely with young, fun & professional core team with diverse experience with MNCs
  • Soft skill and MS office excel development
  • Quick growth (performance based) as the pipeline projects involve expansion across
    India & introducing variants products in 2017

If interested please share your updated profile

Current CTC

Expected CTC

Joining date

Reason for change

I look forward to hear from you

Best Regards

Poonam

Company Detail

WEBSITE

Not Specified

CATEGORY

Agency/HR Firm

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