15,000 - 18,000 PM


6 monthsto2 yrs experience| Resume Required


Sector 26, Gurgaon

Share via

Share via EmailShare via FacebookShare via LinkedinShare via Whatsapp

Company Typically replies in 4 d

Additional Details

Job Type

Full Time

Shift Timings

10:00 AM - 7:00 PM(day shift)

11:00 AM - 8:00 PM(day shift)

Working Days

6 days|Off Days:Sunday

Job Benefits


Job Requirements


Graduation degree mandatoryCompulsory


6 months to 2 yrs of experience as Customer Care in Other mandatoryCompulsory


21 - 26 yrsCompulsory


Male mandatoryCompulsory


Laptop requiredCompulsory

Android PhoneCompulsory



Fluent English skills - Ability to Speak, Read & WriteCompulsory

Good Hindi skills - Ability to Speak, Read & WriteCompulsory


Aadhar CardCompulsory

Pan CardCompulsory

Job Description

Role Expectations:
 Manage incoming customer service inquiries through different modes
 Identify and assess customers’ needs to achieve satisfaction
 Provide accurate, valid and complete information by using the right methods/tools
 Handle customer complaints provide appropriate solutions and alternatives within
the time limits
 Follow up on assigned cases to ensure resolution
 Exercise strong decision making and make sound judgements
 Keep records of customer interactions, process customer accounts and file
 Follow communication procedures guidelines and policies
 Call customers, if required
 Handle grievances to preserve the company’s reputation

Company Details

Crofarm provides better price to farmers and supplying businesses with the freshest produce in the most efficient manner, Crofarm procures fresh fruits and vegetables from farmers and delivers them to both online (Big Bazaar, Metro Cash & Carry, Bigbasket, Grofers) and offline retailers (neighbourhood fruit and vegetable shops).

Crofarm currently supplies nearly 8-10 tonnes of fruits and vegetables from its two distribution centres in Delhi NCR. In the last one year, it has built a network of more than 100 retailers and more than 5,000 farmers that use their services.

we procure fresh fruits and vegetables from farmers and deliver them to retailers after marking it up with our margins. Our only direct competitor is the mandi and we are better by at least 10 times.

Customer Care Executive

at  Crofarm Agriproducts Pvt. Ltd.(Posted by crofarm agriproducts pvt. ltd.)

This Job is closed.


15,000 - 18,000 PM


Sector 26, Gurgaon


6 monthsto2 yrs experience

Company Typically replies in 4 d

Note: Aasaanjobs does NOT ask money from jobseeker anytime. If a company is asking money from jobseeker, it is most probably a scam.