SalarySalary

15,000 - 18,000 PM

ExperienceExperience

6 monthsto2 yrs experience| Resume Required

LocationLocation

Sector 26, Gurgaon

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Company Typically replies in 4 d

Additional Details

Job Type

Full Time

Shift Timings

10:00 AM - 7:00 PM(day shift)

11:00 AM - 8:00 PM(day shift)

Working Days

6 days|Off Days:Sunday

Job Benefits

PF & ESIC

Job Requirements

Education

Graduation degree mandatoryCompulsory

Experience

6 months to 2 yrs of experience as Customer Care in Other mandatoryCompulsory

Age

21 - 26 yrsCompulsory

Gender

Male mandatoryCompulsory

Ownership

Laptop requiredCompulsory

Android PhoneCompulsory

Bike/Scooter

Communication

Fluent English skills - Ability to Speak, Read & WriteCompulsory

Good Hindi skills - Ability to Speak, Read & WriteCompulsory

Documents

Aadhar CardCompulsory

Pan CardCompulsory

Job Description

Role Expectations:
 Manage incoming customer service inquiries through different modes
 Identify and assess customers’ needs to achieve satisfaction
 Provide accurate, valid and complete information by using the right methods/tools
 Handle customer complaints provide appropriate solutions and alternatives within
the time limits
 Follow up on assigned cases to ensure resolution
 Exercise strong decision making and make sound judgements
 Keep records of customer interactions, process customer accounts and file
documents
 Follow communication procedures guidelines and policies
 Call customers, if required
 Handle grievances to preserve the company’s reputation


Company Details

Crofarm provides better price to farmers and supplying businesses with the freshest produce in the most efficient manner, Crofarm procures fresh fruits and vegetables from farmers and delivers them to both online (Big Bazaar, Metro Cash & Carry, Bigbasket, Grofers) and offline retailers (neighbourhood fruit and vegetable shops).

Crofarm currently supplies nearly 8-10 tonnes of fruits and vegetables from its two distribution centres in Delhi NCR. In the last one year, it has built a network of more than 100 retailers and more than 5,000 farmers that use their services.

we procure fresh fruits and vegetables from farmers and deliver them to retailers after marking it up with our margins. Our only direct competitor is the mandi and we are better by at least 10 times.

Customer Care Executive

at  Crofarm Agriproducts Pvt. Ltd.(Posted by crofarm agriproducts pvt. ltd.)

This Job is closed.

Salary

15,000 - 18,000 PM

Location

Sector 26, Gurgaon

Experience

6 monthsto2 yrs experience

Company Typically replies in 4 d

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