Customer Care Executive job in Chembur, Mumbai at LifeForce Homeopathy - job vacancy 2020

Customer Care ExecutiveNew

at lifeforce homeopathy

1 Opening

Salary

INR15,00015,000 - 20,000 PMPM

Experience

2 yrsto5 yrs experience| Resume Required

Location

Chembur, Mumbai

Customer Care ExecutiveFULL_TIME
LifeForce Homeopathyhttp://www.askdrshah.com

12th Pass

2 yrs

2020-02-14T13:41:36

2020-03-15T15:02:47.851255+05:30

Healthcare / Medical

Customer Care

Job Benefits

INR

INR15,00015,000 - 20,000 PMPM

Chembur, MumbaiMumbai (suburban) MaharashtraNot SpecifiedIN

11:00 AM - 8:00 PM(day shift)

10:00 AM - 7:00 PM(day shift)

9:00 AM - 6:00 PM(day shift)

Responsibilities 1. Manage large amount of incoming and outgoing calls 2. Generates Sales Lead 3. Provide accurate, valid and complete information by using the right method/ tools 4. Meet personal/ customer service team sales targets and call handling quotas 5. Handle complaints, provide appropriate solutions and alternatives within the time limits. follow up to ensure resolution 6. Keep Records of customer interactions 7. Follow communication procedures, guidelines and policies

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Additional Details

Job Type

Full Time

Shift Timings

11:00 AM - 8:00 PM(day shift)

10:00 AM - 7:00 PM(day shift)

9:00 AM - 6:00 PM(day shift)

Working Days

6 days

Job Requirements

Education

12th pass mandatoryCompulsory

Experience

2 yrs to 5 yrs of experience as Customer Care in Healthcare / Medical preferred

Age

20 - 30 yrs

Communication

Good English skills - Ability to Speak, Read & WriteCompulsory

Good Hindi skills - Ability to Speak, Read & WriteCompulsory

Good Marathi skills - Ability to Speak, Read & WriteCompulsory

Documents

Cheque Book / Pass BookCompulsory

Marksheets and DegreeCompulsory

PhotosCompulsory

Pan CardCompulsory

Aadhar CardCompulsory

Salary slips

Passport

Skills

Computer Awareness Confidence MS Word Personal Grooming Customer RetentionCompulsory

Communication Skills

Others

Immediate Joining

Job Description

Responsibilities

1. Manage large amount of incoming and outgoing calls
2. Generates Sales Lead
3. Provide accurate, valid and complete information by using the right method/ tools
4. Meet personal/ customer service team sales targets and call handling quotas
5. Handle complaints, provide appropriate solutions and alternatives within the time limits. follow up to ensure resolution
6. Keep Records of customer interactions
7. Follow communication procedures, guidelines and policies

Company Details

LifeForce Homeopathy

http://www.askdrshah.com

Small & Medium Enterprises (SMEs)|Healthcare / Medical|50-200 Employees

HOMOEOPATHY INDIA PRIVATE LIMITED
Life Force is a world leader in homeopathic practice, run globally by Life Force Molecules Pvt. Ltd and Homeopathy India Pvt. Ltd. (HIPL) in India, under the direct care of Dr. Rajesh Shah, M.D. Life Force is amongst Asia's largest homeopathic clinics, currently treating patients from over 180+ countries (an established world record).
Life Force is world's first ISO 9001:2008 certified homeopathic clinic with an attached research wing. We have been practising ISO modalities since 2002, which has made our system much more quality conscious than most others in the world, in the homeopathic practice category. There may be several ISO certified clinics but Life Force is one, which has an ISO certification for the clinic with a research wing, which is unique.

Customer Care Executive

atLifeForce Homeopathy

Apply With CV

15,000 - 20,000 PM

Chembur, Mumbai

2 yrsto5 yrs experience

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