Candidates will be responsible to handle customer queries via email and call and will be required to respond in the most professional manner.
They should have the ability to handle complex inquiries Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Good communication is necessary for dealing effectively with customers and for developing a good, positive relationship with staff.
Must enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Should have the ability to handle the pressure.
Additional Requirements
Language
English,
Kannada,
Telugu
Experience
Customer Care,
Healthcare / Medical
Job Type
Full Time
Skills
Good Communication
respond in the most professional manner.
handle complex enquiries
Resolves problems
Developing relationships
Other requirements
- Must have min. 6 months of experience in customer care