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Customer Care Executive

at  Teleperformance(Posted by teleperformance)

Customer Care Executive

at  Teleperformance(Posted by teleperformance)

Job has stopped accepting applications

SalarySalary

14,000 - 15,000 PM

ExperienceExperience

6 monthsto3 yrs experience| Resume Required

LocationLocation

S A S Nagar, SAS Nagar

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Company Typically replies in 2 d

Additional Details

Job Type

Full Time

Working Days

6 days

(Rotational Week offs)

Job Requirements

Education

12th pass mandatoryCompulsory

Experience

6 months to 3 yrs of experience as Customer Care in BPO / ITES preferred

Age

18 - 35 yrsCompulsory

Communication

Good English skills - Ability to Speak, Write & ReadCompulsory

Documents

Aadhar CardCompulsory

Pan CardCompulsory

PhotosCompulsory

Joining and Relieving LettersCompulsory

Salary slipsCompulsory

Marksheets and DegreeCompulsory

Job Description

  • Open and maintain customer accounts by recording account information.

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

  • Contribute to team effort by accomplishing related results as needed

  • Manage large amounts of incoming calls

Company Details

Customer Care Executive

at  Teleperformance(Posted by teleperformance)

Salary

14,000 - 15,000 PM

Location

S A S Nagar, SAS Nagar

Experience

6 monthsto3 yrs experience

Company Typically replies in 2 d

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