( If anyone is interested to work in a Part time job please mail me cv otherwise call me its urgent. On saturday 22/10/2016 we have a drive)
Company Name:- Vistaprint
Position:- Customer care executive (Part-time)
Location: Chinchpokli (Mumbai)
Education: Any Graduate
communication: Good/ excellent
Ø Taking inbound calls/ emai process & provide support to customers through established methods /procedures, standards and guidelines as per global DSS standards
Ø Proactively keep up to date on new procedures and domain updates
Ø Identifies the need to escalate specific issues and follow through as required.
Ø Presents detailed information and respond to management, internal clients, and Customers as required.
Ø Handle email and chat to respond to customer queries / complaints
Ø Work on special projects and takes additional responsibilities as assigned.