Customer Care Executive (Voice process)
at Bewakoof Brands Pvt. Ltd.(Posted by bewakoof brands pvt. ltd.)Customer Care Executive (Voice process)
at Bewakoof Brands Pvt. Ltd.(Posted by bewakoof brands pvt. ltd.)
5 Openings
Posted 1 month, 2 weeks Back
Salary
INR18,00018,000 - 22,000 PMPM
Salary
INR18,00018,000 - 22,000 PMPM
Experience
6 monthsto2 yrs experience| Resume Required
Experience
6 monthsto2 yrs experience| Resume Required
Location
Bhiwandi, Thane
Location
Bhiwandi, Thane
Company Typically replies in 14 hr
Additional Details
Job Type
Full Time
Shift Timings
9:30 AM - 6:30 PM(day shift)
Working Days
6 days|Off Days:Sunday
(Rotational weekoff)
Job Benefits
PF & ESIC
Job Requirements
Education
12th pass mandatoryCompulsory
Experience
6 months to 2 yrs of experience as Customer Care mandatoryCompulsory
Candidate needs to have atleast 6 months of experience in customer service (voice process)Compulsory
Experience in E-commerce preferred
Age
21 - 32 yrsCompulsory
Communication
Fluent English skills - Ability to Speak, Read & WriteCompulsory
Others
Transport facilities available from Thane stationCompulsory
Expected SalaryCompulsory
Notice PeriodCompulsory
Job Description
- Manage outbound calls in a timely manner
- Follow communication “scripts” when handling different topics. Utilizing software, databases, scripts, and tools appropriately.
- Keep records of all conversations in database in a comprehensible way
- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Collaborate with immediate team-members, other customer service teams, and other company departments to ensure superior customer experience
- Follow company’s communication procedures, policies, and guidelines at all times
Company Details
Bewakoof Brands Pvt. Ltd.(Posted by bewakoof brands pvt. ltd.)
Corporate|E-commerce|200-500 Employees
Founded in 2012, Bewakoof is a lifestyle fashion brand that makes creative, distinctive fashion for the trendy, contemporary Indian. Bewakoof was created on the principle of creating impact through innovation, honesty and thoughtfulness.
With a team of 400 members, and 8 Million+ products sold till date. We like to experiment freely, which allows us to balance creativity and relatability, and our innovative designs. Our range of products is always fresh and up-to-date, and we clock sales of over 1 lakh products a month. Our innovation focus extends to our operations as well. We are vertically integrated, manufacture our own products, and cut out the middleman wherever possible. This direct-to-consumer model allows us to create high-quality fashion at affordable prices. A thoughtful brand, we actively attempt to minimise our environmental footprint and maximise our social impact. These efforts are integrated right into our day-to-day operations, from rainwater harvesting to paper packaging to employee benefits.
Customer Care Executive (Voice process)
at Bewakoof Brands Pvt. Ltd.(Posted by bewakoof brands pvt. ltd.)
This Job is closed.
18,000 - 22,000 PM
Bhiwandi, Thane
6 monthsto2 yrs experience
Company Typically replies in 14 hr