Bewakoof Brands Pvt. Ltd. Logo

5 Openings

Posted 1 month, 2 weeks Back

SalarySalary

18,000 - 22,000 PM

ExperienceExperience

6 monthsto2 yrs experience| Resume Required

LocationLocation

Bhiwandi, Thane

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Company Typically replies in 14 hr

Additional Details

Job Type

Full Time

Shift Timings

9:30 AM - 6:30 PM(day shift)

Working Days

6 days|Off Days:Sunday

(Rotational weekoff)

Job Benefits

PF & ESIC

Job Requirements

Education

12th pass mandatoryCompulsory

Experience

6 months to 2 yrs of experience as Customer Care mandatoryCompulsory

Candidate needs to have atleast 6 months of experience in customer service (voice process)Compulsory

Experience in E-commerce preferred

Age

21 - 32 yrsCompulsory

Communication

Fluent English skills - Ability to Speak, Read & WriteCompulsory

Others

Transport facilities available from Thane stationCompulsory

Expected SalaryCompulsory

Notice PeriodCompulsory

Job Description

  • Manage outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics. Utilizing software, databases, scripts, and tools appropriately.
  • Keep records of all conversations in database in a comprehensible way
  • Maintaining a positive, empathetic and professional attitude toward customers at all times
  • Collaborate with immediate team-members, other customer service teams, and other company departments to ensure superior customer experience
  • Follow company’s communication procedures, policies, and guidelines at all times

Company Details

Founded in 2012, Bewakoof is a lifestyle fashion brand that makes creative, distinctive fashion for the trendy, contemporary Indian. Bewakoof was created on the principle of creating impact through innovation, honesty and thoughtfulness.

With a team of 400 members, and 8 Million+ products sold till date. We like to experiment freely, which allows us to balance creativity and relatability, and our innovative designs. Our range of products is always fresh and up-to-date, and we clock sales of over 1 lakh products a month. Our innovation focus extends to our operations as well. We are vertically integrated, manufacture our own products, and cut out the middleman wherever possible. This direct-to-consumer model allows us to create high-quality fashion at affordable prices. A thoughtful brand, we actively attempt to minimise our environmental footprint and maximise our social impact. These efforts are integrated right into our day-to-day operations, from rainwater harvesting to paper packaging to employee benefits.

Customer Care Executive (Voice process)

at  Bewakoof Brands Pvt. Ltd.(Posted by bewakoof brands pvt. ltd.)

This Job is closed.

Salary

18,000 - 22,000 PM

Location

Bhiwandi, Thane

Experience

6 monthsto2 yrs experience

Company Typically replies in 14 hr

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