Customer Delivery Manager
at SIGNZY Technology Pvt. Ltd.(Posted by signzy)Customer Delivery ManagerNew
at SIGNZY Technology Pvt. Ltd.(Posted by signzy)
1 Opening
Salary
INR15Lac 15Lac - 25Lac CTCCTC
Salary
INR15Lac 15Lac - 25Lac CTCCTC
Experience
3 yrsto5 yrs experience| Resume Required
Experience
3 yrsto5 yrs experience| Resume Required
Location
Lower Parel, Mumbai
Location
Lower Parel, Mumbai
Company Typically replies in 6 hr
Additional Details
Job Type
Full Time
Shift Timings
10:00 AM - 7:00 PM(day shift)
Working Days
5 days|Off Days:Saturday,Sunday
Job Requirements
Education
Graduation degree mandatoryCompulsory
Experience
3 yrs to 5 yrs of experience in IT- Software mandatoryCompulsory
Experience in banking and finance domain clients is a bonus
Age
25 - 30 yrs
Communication
Excellent English skills - Ability to SpeakCompulsory
Job Description
Primary responsibilities:-
1. Review customer orders and plan and coordinate delivery activities
3. Analyze and troubleshoot delivery issues in a timely fashion.
5. Oversee the daily activities of the delivery team and provide direction and guidance as needed.
7. Analyze customer orders, set delivery priorities and make schedule adjustments to meet timely delivery goals.
9. Develop process improvements to achieve cost-effectiveness and time-saving.
11. Develop scope and budget for delivery projects
Desired experience:-
1.Should have handled small/medium projects in the past.
2. Prepare product and project plans in coordination with the sales team and tech team.
3. Should have worked with technical architects and developers and understands the terminology and concepts.
4. Proven ability to demonstrate a drive for results and accountability of business needs.
Skills required:-
1. Good experience in customer management and people management.
2. Good problem-solving and analytical skills.
3. Entrepreneurial by nature with a strong sense of ownership.
4. Experience in banking and finance domain is a bonus
Company Details
SIGNZY Technology Pvt. Ltd.(Posted by signzy)
Startup|IT- Software|50-200 Employees
Signzy is an AI powered RPA platform for financial services. No matter how complex your workflow or operational complexity, Signzy is able to completely automate your back-operations decision making process into a real-time API. This is possible due to a combination of Nebula - Our no code AI model builder and our Fintech API Marketplace of over 200+ APIs. Today we work with over 90+ FIs globally including the 4 largest banks in India and a Top 3 acquiring Bank in US. Globally we have a strong partnership with MasterCard and offices in New York and Dubai to serve our customers in the 2 geographies. Our Product team is based out of Bangalore and we also have a sales office in Mumbai
This innovation has been recognized several times in our journey including awards from Indian Banking regulator- Reserve Bank of India (Jul 16,18), IBM (Aug 16), Thomson Reuters (Nov 16), Forbes (Jan 17) and HDFC Life (Mar 17), Monetary Authority of Singapore (Nov 17), IAMAI (2018, 2019, 2020), Technoviti (2020)
15Lac - 25Lac CTC
Lower Parel, Mumbai
3 yrsto5 yrs experience
Company Typically replies in 6 hr