Customer Ninja

Jodopay
Bengaluru - Indiranagar
4,00,000 - 6,00,000
/ monthly
Salary benefits
Requirements
1 - 4 years experience
Graduate
20 - 30 years
No gender preference
Shift timings
Working days
6 days/week
Week offs
SUNDAY
Morning Shift
9:00am - 7:00pm

Job description

> Sales: Consultative selling by pitching product to customers both in offline events and via telesales
> Take the customer through the whole online application journey
> Understand customer concerns and relay it back to the product team to improve the product & application process
> User research: Conduct interviews with customers to understand the pain points and relay it back to the business team for new product development
> Collections: Handle payment delays from customers through dialogue and persuasion

> Passionate about talking to and understanding customer needs
> Fluent communication in Kannada (this is a must) and English

> Passionate about personal growth and making a difference

Additional Requirements
Language
English
Experience
Telemarketing,
BPO / ITES
Job Type
Full Time
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Posted on 19 May 2021
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Inside Sales / Telesales in Jodopay