1 yr to 3 yrs of experience as Telesales / Telemarketing, Customer CareorInside Sales Executive in BPO / ITES mandatoryCompulsory
20 - 30 yrsCompulsory
Fluent Hindi skills - Ability to SpeakCompulsory
Fluent English skills - Ability to SpeakCompulsory
Candidate process will be decided post Interview if they are selected for Telesales or Customer Service.Compulsory
Answers inquiries by clarifying desired information; researching, locating, and providing information. Resolves problems by clarifying issues; researching and exploring answers and alternative products; escalating unresolved problems.Fulfills requests by clarifying desired information; completing transactions; forwarding requests.Sells additional products by recognizing opportunities to up-sell and cross-sell to customers over a call. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Enhancing customers' experience on a purchase, post-purchase who have questions or concerns related to their purchase experience or product use and when problems arise on customers' accounts.
Based in Bangalore(India), ClickOnCare is a Trademarked Health and Wellness Brand Servicing Domestic and International Markets, with 900+ Active Healthcare Brands. ClickOnCare is a Healthcare and Wellness online store offering cosmaceuticals, Dermacare & Nutraceutical Products.The store deals in varied categories of OTC, Ayurvedic, Herbal, Organic and Natural Products.
Our Brands Mantra - "Delivering Health & Wellness with Care for All"