Customer Relationship Associate (TeleSales / Customer Support)

Clickoncare.com
Thavarekere - Thavarekere
18,000 - 20,000
/ monthly
Salary benefits
Requirements
1 - 3 years experience
Graduate
20 - 30 years
No gender preference
Shift timings
Working days
6 days/week
Week offs
SUNDAY
Morning Shift
9:00am - 9:00pm

Job description


 Answers inquiries by clarifying desired information; researching, locating, and providing information.  Resolves problems by clarifying issues; researching and exploring answers and alternative products; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; forwarding requests.Sells additional products by recognizing opportunities to up-sell and cross-sell to customers over a call. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Enhancing customers' experience on a purchase, post-purchase who have questions or concerns related to their purchase experience or product use and when problems arise on customers' accounts.


Additional Requirements
Language
Hindi,
English
Experience
Telemarketing,
Customer Care,
Inside Sales / Telesales,
BPO / ITES
Job Type
Full Time
Other requirements
- Candidate process will be decided post Interview if they are selected for Telesales or Customer Service.
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Posted on 20 June 2020
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Telemarketing in Clickoncare.com