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Customer Relationship Associate (TeleSales / Customer Support)

at  Clickoncare Retail Private Limited(Posted by clickoncare.com)

Customer Relationship Associate (TeleSales / Customer Support)

at  Clickoncare Retail Private Limited(Posted by clickoncare.com)

1 Opening

Posted 2 weeks, 6 days Back

SalarySalary

18,000 - 20,000 PM

ExperienceExperience

1 yrto3 yrs experience| Resume Required

LocationLocation

Thavarekere, Bangalore Rural

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Additional Details

Job Type

Full Time

Shift Timings

9:00 AM - 9:00 PM(day shift)

Working Days

6 days|Off Days:Sunday

Job Benefits

PF & ESIC

Additional Incentives

Job Requirements

Education

Graduation degree mandatoryCompulsory

Experience

1 yr to 3 yrs of experience as Telesales / Telemarketing, Customer Care or Inside Sales Executive in BPO / ITES mandatoryCompulsory

Age

20 - 30 yrsCompulsory

Communication

Fluent Hindi skills - Ability to SpeakCompulsory

Fluent English skills - Ability to SpeakCompulsory

Others

Candidate process will be decided post Interview if they are selected for Telesales or Customer Service.Compulsory

Job Description


 Answers inquiries by clarifying desired information; researching, locating, and providing information.  Resolves problems by clarifying issues; researching and exploring answers and alternative products; escalating unresolved problems. Fulfills requests by clarifying desired information; completing transactions; forwarding requests.Sells additional products by recognizing opportunities to up-sell and cross-sell to customers over a call. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Enhancing customers' experience on a purchase, post-purchase who have questions or concerns related to their purchase experience or product use and when problems arise on customers' accounts.


Company Details

Based in Bangalore(India), ClickOnCare is a Trademarked Health and Wellness Brand Servicing Domestic and International Markets, with 900+ Active Healthcare Brands. ClickOnCare is a Healthcare and Wellness online store offering cosmaceuticals, Dermacare & Nutraceutical Products.The store deals in varied categories of OTC, Ayurvedic, Herbal, Organic and Natural Products.

Our Brands Mantra - "Delivering Health & Wellness with Care for All"

Customer Relationship Associate (TeleSales / Customer Support)

at  Clickoncare Retail Private Limited(Posted by clickoncare.com)

This Job is closed.

Salary

18,000 - 20,000 PM

Location

Thavarekere, Bangalore Rural

Experience

1 yrto3 yrs experience

Company Typically replies in 2 d

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