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Customer Relationship Executive

at  Intugine Technologies(Posted by intugine technologies)

Customer Relationship Executive

at  Intugine Technologies(Posted by intugine technologies)

Freshers Can ApplyFreshers Can Apply

1 Opening

Posted 4 weeks, 1 day Back

SalarySalary

1.80Lac  - 2.88Lac  CTC

ExperienceExperience

Freshers can Apply| Resume Required

LocationLocation

Koramangala, Bengaluru

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Additional Details

Job Type

Full Time

Shift Timings

4:00 PM - 12:00 AM(day shift)

Working Days

6 days

(On-call support on weekends if required)

Job Requirements

Education

Below 10th allowed

Experience

Freshers as Customer Care preferred

Age

18 - 30 yrs

Communication

Fluent English skills - Ability to SpeakCompulsory

Fluent Hindi skills - Ability to SpeakCompulsory

Others

The working hours will be between 3 PM-12 AM.

Job Description

The Customer Success Executive contributes to the company's success by effectively managing its clients. You will be the SPOC(Single Person of Contact) for our existing clients and will be responsible for the successful implementation of our solutions in new client locations.

1. Assisting client's queries over email & call.

2. Looking into complaints and coordinating with clients to resolve their issues.

3. Resolves product or service problems by clarifying the client's issues; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

4. Prepares product or service reports by collecting and analyzing clients information.

5. Ensure timely deliveries and replacements. Visits to the client's location for successful implementation.

6. Contributes to team effort by accomplishing related results as needed.

7. Generating product ideas to reduce the number of queries & solve the pain points of customers

8. Participate in innovation and find new ways that are more efficient in terms of operations 
Previous experience in customer success/operations role is preferred.


Company Details

Intugine technologies is an IoT company, developing smart sensing technologies. We are on a mission to disrupt Indian logistics space by bringing visibility in the commercial vehicles. We believe that only a powerful visibility tool can empower the Uber for logistics.

Customer Relationship Executive

at  Intugine Technologies(Posted by intugine technologies)

Salary

1.80Lac  - 2.88Lac  CTC

Location

Koramangala, Bengaluru

Experience

Freshers can Apply

Company Typically replies in 1 hr

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